Field Investigator - Knoxville, TN (PM)

About United

United is a leader in the repossession and remarketing industry. Since 1973, we have built our reputation on delivering exceptional service to some of the largest lenders in the United States. With more than 40 branches nationwide and continued expansion underway, United offers a stable, growth-oriented environment backed by decades of industry expertise.

Position Summary

As a Field Investigator, you will drive a company-issued vehicle through designated areas to locate vehicles that are subject to repossession. You will work closely with our recovery agents and interact with customers in the field. You will not physically repossess any vehicle. That part is handled entirely by our recovery agents.

Your vehicle is equipped with camera technology to assist in locating and identifying target vehicles. All work-related fuel expenses are covered through a company-provided fuel card.

Training Program

All newly hired Field Investigators complete a thorough training program at United's corporate headquarters in Memphis, TN. Travel, meals, and accommodations are fully covered. Training combines classroom instruction, such as covering the role, tools, and processes, with hands-on field experience running routes and making contact, so you are fully prepared before going solo.

Compensation & Benefits

United provides the tools and support needed for success, including:

• Company-provided repossession truck

  
  

• Fuel card for gas expenses

  
  

• Company-paid fleet maintenance program

  
  

• Pre-assigned accounts — no cold calling required

  
  

• Proprietary technology tools designed to improve efficiency and performance

  
  

• Dedicated internal operations support team

  
  

• Eligibility for medical, dental, vision, disability, and life insurance plans

• 401(k) savings plan with company match after one year of employment

  
  

Qualifications & Requirements

• Must be at least 23 years old with a valid driver’s license and clean driving record (required for insurance approval)

• Ability to pass pre-employment screening and background checks.

  
  

• Strong communication, organizational, and independent working skills

  
  

• Willingness to learn, adapt, and work effectively in a fast-paced environment

  
  

• Strong visual acuity at varying distances and conditions, including peripheral vision and depth perception

  
  

• Ability to sit comfortably and remain focused for extended periods

  
  

• Ability to safely react to changing road conditions and unexpected situations

  
  

• Ability to perform repetitive physical tasks associated with vehicle operation

  
  

• Ability to occasionally ascend/descend stairs or long driveways

  
  

• Ability to comfortably operate vehicle controls without strain

  
  

• Ability to regularly lift and carry up to 50 lbs. as part of daily duties

  
  

What We’re Looking For

We are looking for motivated individuals who are:

• Self-driven and disciplined

  
  

• Curious, persistent, and resourceful

  
  

• Comfortable working independently

  
  

• Professional in stressful or challenging situations

  
  

• Strong communicators with attention to detail

  
  

• Interested in long-term career growth and advancement opportunities