Lobby Security Officer – Part Time (STX 2 DIV 1)

Overview

At United Protective Services, our people are our greatest asset. We are looking for reliable, positive people who want to serve others, and grow in their security careers. In return, we provide training, support, and opportunities you need to succeed.

Job Skills / Requirements

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Part Time Schedule: Saturday & Sunday | 6:00AM - 2:00PM

Location: Houston, Tx 77094

Pay: $15.00 per hour

Job Overview

We are currently hiring a highly professional, dependable, and customer-service-oriented Security Officer to provide lobby security at a high-rise office building in the Houston 77094 area.

This is a high-visibility, customer-facing position. The Lobby Officer will serve as the first point of contact for tenants, visitors, vendors, and guests during overnight hours.

Because of the high-profile nature of this property, professionalism in appearance, communication, conduct, and customer service is non-negotiable. The ideal candidate understands that working in a high-rise lobby requires more than simply maintaining a security presence—it requires the ability to represent the property and security company professionally during every interaction.

Previous high-rise lobby, concierge, or Class A office security experience is highly desired.

Key Responsibilities

• Maintain a professional, visible, and attentive security presence in the building lobby
• Greet and assist tenants, visitors, vendors, and guests in a courteous and professional manner
• Monitor and control lobby access in accordance with property procedures
• Verify identification and follow visitor access and check-in procedures
• Provide directions and general assistance to tenants and visitors when needed
• Monitor CCTV, access control systems, and lobby activity
• Respond promptly and professionally to security concerns, incidents, and service requests
• Maintain a calm and professional demeanor when addressing difficult situations
• Communicate effectively with tenants, property management, vendors, and fellow security personnel
• Complete clear, accurate, and timely Daily Activity Reports and incident reports using company software
• Enforce property rules and security procedures consistently and professionally
• Maintain a clean, organized, and professional security desk and lobby presence

Requirements

• Minimum 1 year of professional security experience
• Previous high-rise lobby, concierge, or Class A office security experience is highly desired
• MUST live within 20 miles of site – 77094
• High school diploma or equivalent
• Valid driver’s license
• Reliable transportation to and from work
• Exceptional verbal and written communication skills
• Strong customer service skills and a professional approach to tenant and visitor interactions
• Professional appearance and demeanor at all times
• Ability to remain alert, attentive, and engaged throughout the entire overnight shift
• Strong judgment and ability to professionally de-escalate situations when necessary
• Ability to follow detailed site procedures and security protocols

Professional Standards

This position requires an exceptionally high standard of professionalism.

The selected candidate must:

• Maintain a polished and professional appearance
• Communicate clearly, respectfully, and confidently
• Treat tenants, visitors, vendors, and coworkers with courtesy and respect
• Remain professional and composed during challenging interactions
• Maintain a visible and attentive presence at the lobby desk
• Understand that customer service is an essential part of the security role
• Consistently represent the property and security company in a professional manner

Additional Information / Benefits

Benefits: Medical Insurance, Dental Insurance, Vision Insurance