What are the responsibilities and job description for the Revenue Cycle Manager position at United Methodist Retirement Communities?
Revenue Cycle Manager
Location: Chelsea, MI or Grand Rapids, MI | Hybrid
Schedule: Exempt, 32 hours/week with potential to increase to 40 hours/week
Lead a high-performing revenue cycle team while ensuring accurate, efficient, and compliant billing and collections across Brio Living Services’ communities.
Why You’ll Love Working Here:
- Competitive compensation packages
- Up to 6 weeks of flexible time off, 6 paid holidays, 2 floating holidays
- $500 Team Member Referral bonus program
- Growth opportunities: tuition reimbursement, educational scholarship program
- Mileage reimbursement for work-related travel
What you’ll do:
As the Revenue Cycle Manager, you will oversee and optimize all revenue cycle operations, including billing, collections, and reporting. You’ll lead a team, drive continuous improvement, and partner with clinical and operational leaders to streamline workflows and enhance data accuracy.
Key Responsibilities:
- Lead and optimize billing, collections, payment posting, and reporting
- Monitor KPIs, resolve past-due accounts, and drive process improvements
- Develop policies, workflows, and best practices to ensure accuracy, efficiency, and compliance
- Oversee system usage (including PCC/Inovalon) and leverage data for strategic decisions
- Provide leadership, coaching, and performance management for the revenue cycle team
- Maintain compliance with regulations and facilitate ongoing staff training
- Foster strong collaboration and customer service across internal teams
What you’ll need:
- Bachelor’s degree in accounting, Finance, or related field
- 8 years of progressive billing or revenue cycle experience (preferred)
- 4 years of supervisory or management experience (required)
- Healthcare revenue cycle experience required (SNF, Home Health, or Hospice)
- PointClickCare experience strongly preferred; Inovalon experience a plus
- Strong analytical, leadership, and communication skills
- Ability to work a hybrid schedule with presence at Grand Rapids or Chelsea as needed
About Brio Living Services:
Brio Living Services is dedicated to creating vibrant, supportive communities for our residents. We value teamwork, respect, and compassionate care — and we’re looking for talented individuals to help us grow and innovate.
Accessibility Support:
Brio Living Services is committed to offering reasonable accommodations to applicants with disabilities. For assistance, please contact loveyourcareer@mybrio.org.
Equal Opportunity Employer:
Brio Living Services provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or genetics.
Req #10405
Salary : $100,000 - $110,000