What are the responsibilities and job description for the Revenue Cycle Manager position at Brio Living Services?
Location: Chelsea, MI or Grand Rapids, MI | Hybrid
Schedule: Exempt, 32 hours/week with potential to increase to 40 hours/week
Lead a high-performing revenue cycle team while ensuring accurate, efficient, and compliant billing and collections across Brio Living Services’ communities.
Why You’ll Love Working Here
As the Revenue Cycle Manager, you will oversee and optimize all revenue cycle operations, including billing, collections, and reporting. You’ll lead a team, drive continuous improvement, and partner with clinical and operational leaders to streamline workflows and enhance data accuracy.
Key Responsibilities
Brio Living Services is dedicated to creating vibrant, supportive communities for our residents. We value teamwork, respect, and compassionate care — and we’re looking for talented individuals to help us grow and innovate.
Accessibility Support
Brio Living Services is committed to offering reasonable accommodations to applicants with disabilities. For assistance, please contact loveyourcareer@mybrio.org.
Equal Opportunity Employer
Brio Living Services provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or genetics.
Req #10405
Schedule: Exempt, 32 hours/week with potential to increase to 40 hours/week
Lead a high-performing revenue cycle team while ensuring accurate, efficient, and compliant billing and collections across Brio Living Services’ communities.
Why You’ll Love Working Here
- Competitive compensation packages
- Up to 6 weeks of flexible time off, 6 paid holidays, 2 floating holidays
- $500 Team Member Referral bonus program
- Growth opportunities: tuition reimbursement, educational scholarship program
- Mileage reimbursement for work-related travel
As the Revenue Cycle Manager, you will oversee and optimize all revenue cycle operations, including billing, collections, and reporting. You’ll lead a team, drive continuous improvement, and partner with clinical and operational leaders to streamline workflows and enhance data accuracy.
Key Responsibilities
- Lead and optimize billing, collections, payment posting, and reporting
- Monitor KPIs, resolve past-due accounts, and drive process improvements
- Develop policies, workflows, and best practices to ensure accuracy, efficiency, and compliance
- Oversee system usage (including PCC/Inovalon) and leverage data for strategic decisions
- Provide leadership, coaching, and performance management for the revenue cycle team
- Maintain compliance with regulations and facilitate ongoing staff training
- Foster strong collaboration and customer service across internal teams
- Bachelor’s degree in accounting, Finance, or related field
- 8 years of progressive billing or revenue cycle experience (preferred)
- 4 years of supervisory or management experience (required)
- Healthcare revenue cycle experience required (SNF, Home Health, or Hospice)
- PointClickCare experience strongly preferred; Inovalon experience a plus
- Strong analytical, leadership, and communication skills
- Ability to work a hybrid schedule with presence at Grand Rapids or Chelsea as needed
Brio Living Services is dedicated to creating vibrant, supportive communities for our residents. We value teamwork, respect, and compassionate care — and we’re looking for talented individuals to help us grow and innovate.
Accessibility Support
Brio Living Services is committed to offering reasonable accommodations to applicants with disabilities. For assistance, please contact loveyourcareer@mybrio.org.
Equal Opportunity Employer
Brio Living Services provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or genetics.
Req #10405
Salary : $100,000 - $110,000