Front Office

• Greet and check in patients for scheduled imaging appointments in a professional and courteous manner.

• Verify patient demographics, insurance information, and required identification at check-in.

• Confirm imaging orders and ensure all required authorizations and referrals are in place prior to the appointment.

• Collect copayments, deductibles, or outstanding balances according to office policy.

• Ensure all necessary paperwork, consent forms, and questionnaires are completed prior to imaging procedures.

• Scan and upload documents into the electronic medical record (EMR) system.

• Notify imaging technologists of patient arrival and maintain communication to support efficient patient flow.

• Schedule or reschedule imaging appointments as needed.

• Answer incoming phone calls and respond to patient inquiries regarding imaging services and appointments.

• Maintain patient confidentiality in compliance with HIPAA regulations.

• Assist with verifying orders and coordinating with referring providers when additional information is required.

• Maintain an organized front office area and ensure patient records are handled accurately and securely.

• High school diploma or equivalent required.

• Previous experience in a medical office, radiology, or imaging department preferred.

• Knowledge of medical terminology and insurance verification processes preferred.

• Experience with electronic medical record (EMR) systems and scheduling software is a plus.

Salary : $21 - $25