Service Coordinator

Job Summary
The Resident Services Coordinator supports low-income senior residents across six properties in Arlington and Bellingham, WA. This role connects residents with local programs and benefits, organizes on-site activities, responds to requests via office hours and hotline, and advocates for needs such as food security, healthcare, and social engagement. The position involves tracking grant-funded activities, collaborating with Chisom Housing Group leadership, and maintaining strong community partnerships to enhance resident well-being.

Duties

• Connect residents with local organizations, programs, and benefits
• Respond to resident requests during office hours and via hotline
• Organize and facilitate on-site programs and presentations
• Advocate for residents’ needs, including food security, healthcare access, and social engagement
• Collect and maintain data on resident needs and goals
• Track and report activities for grant compliance
• Collaborate with Chisom Housing Group leadership and property management staff
• Travel between properties in Arlington and Bellingham as needed

Requirements

• High School Diploma and/or GED Certificate.
• In process or completed Bachelor's Degree from an accredited college or university is preferred but not required. A degree in social work, public policy, or a related field is preferred but not required.
• Interest and/or background in community service, affordable housing, policy development and/or social services programming preferred.
• Driver’s license and willingness and ability to travel domestically required. (Less than 20% of position).
• Organized and independent worker with strong communication skills.
• Computer literacy and comfort with basic programs including Word, Excel, PowerPoint, and Outlook.
• Social Media experience and/or willingness to learn and develop.
• Public speaking and/or presentation skills with an interest in further development.
• Experience working with diverse populations, low to moderate-income families, people with mental health, substance abuse, disabilities, legal issues, and older adults.
• The pay scale will be commensurate with experience and level of education.

Physical Demands

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
• Ability to lift up to 50lbs (lifting is generally related to food programs)
• Must be willing to travel from various sites in Washington
• Responsible to set up and clean up facilities utilized for events with occasional lifting, bending, and pushing

Work Environment

• The employee is occasionally required to stand, walk and drive.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Chisom Housing Group is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, marital status, personal appearance, family responsibilities, genetic information, disability, matriculation, political affiliation, veteran status, or liability for service in the Armed forces of the United States.

Job Type: Full-time

Pay: $24.00 - $27.00 per hour

Benefits:

• Flexible schedule
• Professional development assistance

Work Location: In person

Salary : $24 - $27