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Part Time Cross Trained Agent Eagle County Regional Airport (EGE)

United Ground Express
Vail, CO Part Time
POSTED ON 10/4/2022 CLOSED ON 6/7/2023

What are the responsibilities and job description for the Part Time Cross Trained Agent Eagle County Regional Airport (EGE) position at United Ground Express?

Part Time Cross Trained Agent Eagle County Regional Airport (EGE) - Eagle, CO

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Cross-utilized Agent

Connecting People, Uniting the World, every step of the way at the airport


Do you find the idea of working at an airport exciting? Then being a Cross-utilized Agent at UGE is the job for you!


Cross-utilized Agents can do it all. They help passengers throughout the airport – at the ticket counter, kiosk, gate, baggage service office, on the ramp, and more!


No two days are ever the same


In the Lobby

    In Customer Service, you’ll make every interaction a positive one

    Whether helping with reservations or printing boarding passes, determining alternative flight options or rebooking a reservation, you must be calm, cool and collected

    To be successful in this role, you’ll need patience, empathy, the ability to listen along with an ability to make informed decisions in sometimes stressful situations

    Caring is job one regardless of our customer’s disposition or travel challenges. As a UGE Customer Service Agent, you will be required to remain calm, positive, and caring even when our customers might be having a bad day

On the Ramp

    You will be working outside in all kinds of weather, as flying never steps because it rains, snows or is too hot

    You must love physical activity, as you will be lifting as many as 100 items per flight, some weighing as much as 70 lbs

    You’ll need a commitment to safety at all times, including an attention to detail and your surroundings

    You should be committed to caring for our equipment, aircraft, and bags as if they were your own (passengers can see you!) and providing excellent customer service for your fellow UGE employees

You’ll be provided the tools you need on the Runway to Success!

    We provide paid training, including orientation and classroom, virtual, and on-the-job training

    When you’re ready, you can explore roles such as Lead Agent, Compliance Coordinator, Supervisor, General Manager and more

Flexibility

    Since this is a union job based on seniority, you will be assigned your initial schedule to meet our needs at the airport

    You must be available for day and night shifts, weekends and holidays

    You will be required to work mandatory overtime, when necessary

    As you gain seniority, you can trade days with colleagues, pick up extra hours and have more control over your schedule

    Punctuality and reliability are essential – we’ve got flight schedules to meet!

We reward your efforts

    18/hr per the union contract

    Flight privileges: you and your family can fly anywhere in the world on stand-by across United Airlines’ amazing global network

    UA Discount Program for flights when you want to purchase a ticket

    Paid time off (PTO)
    And more

    Connecting People, Uniting the World, every step of the way at the airport


    Do you find the idea of working at an airport exciting? Then being a Cross-utilized Agent at UGE is the job for you!


    Cross-utilized Agents can do it all. They help passengers throughout the airport – at the ticket counter, kiosk, gate, baggage service office, on the ramp, and more!


    No two days are ever the same


    In the Lobby

    In Customer Service, you’ll make every interaction a positive one

    Whether helping with reservations or printing boarding passes, determining alternative flight options or rebooking a reservation, you must be calm, cool and collected

    To be successful in this role, you’ll need patience, empathy, the ability to listen along with an ability to make informed decisions in sometimes stressful situations

    Caring is job one regardless of our customer’s disposition or travel challenges. As a UGE Customer Service Agent, you will be required to remain calm, positive, and caring even when our customers might be having a bad day

    On the Ramp

    You will be working outside in all kinds of weather, as flying never steps because it rains, snows or is too hot

    You must love physical activity, as you will be lifting as many as 100 items per flight, some weighing as much as 70 lbs

    You’ll need a commitment to safety at all times, including an attention to detail and your surroundings

    You should be committed to caring for our equipment, aircraft, and bags as if they were your own (passengers can see you!) and providing excellent customer service for your fellow UGE employees

    You’ll be provided the tools you need on the Runway to Success!

    We provide paid training, including orientation and classroom, virtual, and on-the-job training

    When you’re ready, you can explore roles such as Lead Agent, Compliance Coordinator, Supervisor, General Manager and more

    Flexibility

    Since this is a union job based on seniority, you will be assigned your initial schedule to meet our needs at the airport

    You must be available for day and night shifts, weekends and holidays

    You will be required to work mandatory overtime, when necessary

    As you gain seniority, you can trade days with colleagues, pick up extra hours and have more control over your schedule

    Punctuality and reliability are essential – we’ve got flight schedules to meet!

    Cross-utilized Agents can do it all. They help passengers throughout the airport – at the ticket counter, kiosk, gate, baggage service office, on the ramp, and more!


    No two days are ever the same


    In the Lobby

    In Customer Service, you’ll make every interaction a positive one

    Whether helping with reservations or printing boarding passes, determining alternative flight options or rebooking a reservation, you must be calm, cool and collected

    To be successful in this role, you’ll need patience, empathy, the ability to listen along with an ability to make informed decisions in sometimes stressful situations

    Caring is job one regardless of our customer’s disposition or travel challenges. As a UGE Customer Service Agent, you will be required to remain calm, positive, and caring even when our customers might be having a bad day

    On the Ramp

    You will be working outside in all kinds of weather, as flying never steps because it rains, snows or is too hot

    You must love physical activity, as you will be lifting as many as 100 items per flight, some weighing as much as 70 lbs

    You’ll need a commitment to safety at all times, including an attention to detail and your surroundings

    You should be committed to caring for our equipment, aircraft, and bags as if they were your own (passengers can see you!) and providing excellent customer service for your fellow UGE employees

    You’ll be provided the tools you need on the Runway to Success!

    We provide paid training, including orientation and classroom, virtual, and on-the-job training

    When you’re ready, you can explore roles such as Lead Agent, Compliance Coordinator, Supervisor, General Manager and more

    Flexibility

    Since this is a union job based on seniority, you will be assigned your initial schedule to meet our needs at the airport

    You must be available for day and night shifts, weekends and holidays

    You will be required to work mandatory overtime, when necessary

    As you gain seniority, you can trade days with colleagues, pick up extra hours and have more control over your schedule

    Punctuality and reliability are essential – we’ve got flight schedules to meet!

    We reward your efforts

    $18/hr per the union contract

    Flight privileges: you and your family can fly anywhere in the world on stand-by across United Airlines’ amazing global network

    UA Discount Program for flights when you want to purchase a ticket

    Paid time off (PTO)
    And more

UGE requirements

    High school diploma, GED preferred

    Minimum of 18 years old

    Ability to operate a computer to enter and retrieve data

    Ability to lift up to 70lbs on a consistent basis

    A valid state issued driver’s license with acceptable driving record

    Ability to pass a background check, hearing and vision tests, and drug screen

    Eligibility to obtain necessary credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal) per local requirements

    Legally authorized to work in the United States without sponsorship

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT


UGE Customer Service
United States-CO-EGE - Vail/Eagle County Regional Airport
United Ground Express
Part-time

Oct 3, 2022, 10:22:21 AM

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