Import Specialist

Overview

The Import Specialist is an important part of our Operations Team, using their expertise to facilitate fast, effective and compliant importation of products from our partners around the world.

Responsibilities

Relationships & Collaboration:

• Build strong relationships with freight forwarders, brokers, and external companies.
• Work with supply chain and procurement teams to streamline import operations.
• Act as a liaison between customs authorities and the organization.
• Provide import guidance and training to internal teams.

Compliance & Documentation:

• Ensure import compliance with all regulations and efficient delivery of goods.
• Review and process import documentation, resolving any errors or compliance issues.
• Classify and valuate imported goods according to US Harmonized Tariff Schedule and company standards.
• Determine tariffs, duties, taxes, and other regulatory requirements.
• Identify and ensure compliance with Partner Government Agencies regulations.
• Maintain a detailed database of import materials and transactions.
• Create and manage written procedures for each account, including classifications, fees, and processes.
• Stay up-to-date on U.S. Customs regulations and trade publications.
• Knowledge of ECCN and USML classification process

Problem Solving & Process Improvement:

• Resolve import issues (delays, documentation errors, non-compliance) and communicate with supervisors.
• Monitor trade agreements, tariffs, and regulatory changes for potential impact.
• Analyze import data to identify inefficiencies and improve processes.
• Assess and mitigate import-related risks (legal, financial, compliance).
• Conduct shipment inspections and audits to ensure quality and adherence to terms.

Qualifications

Minimum Qualifications Including Education and Experience in Related Fields:

• Undergraduate degree and 3-5 years of related experience and training, or equivalent combination of education and experience
• Intermediate to Advanced skills in Microsoft applications and SAP (or similar planning and scheduling modules)
• EAR and ITAR knowledge to process licenses with the respective government agencies
• Experience with the ACE (Automated Commercial Environment) Portal
• Must be able to work in a fast paced, diverse team environment
• Good communication and organization skills and a strong attention to detail are required   
• In-depth knowledge of supply chain management systems and procedures
• Excellent telephone mannerism with outstanding customer service skills
• Adaptable, flexible and has the ability to adjust plans depending on urgency of tasks
• Possess strong planning, analytical, and negotiation skills

Additional Preferred Qualifications Including Certificates, Training, Licenses, and Experience:

• NCBFAA-National Customs Broker Association of America - Certified Customs Specialist
• Previous experience working in the Machine Tool Industry
• Working knowledge SAP
• Denied party list screening
• Supervisory and Leadership experience
• Additional languages (German and or Spanish)

Other (Supervisory Responsibilities, Physical Demands, Travel):

• Occasional local and overnight domestic and international air travel required
• Occasional lifting of up to 20 lbs with or without the assistance of crane operation
• Ability to reach in all directions, bend, twist, stoop, sit, kneel, crawl, push and pull

Competencies:

• Time Management
• Thoroughness
• Communication Proficiency
• Teamwork Orientation
• Ethical Conduct
• Compliance Focus

United Grinding North America, Inc. is a committed Equal Opportunity Employer EEO-M/F/Disabled/Vets