What are the responsibilities and job description for the Product Group Manager, Lighting position at United Electric Supply?
PRODUCT GROUP MANAGER, LIGHTING
Who we are:
United Electric Supply Co. Inc. is a nationally recognized, 100% employee-owned company that is a major supplier of electrical products, and advanced services for the construction and industrial markets. They offer a full range of electrical products and services with concentrations in industrial automation, building automation, lighting, wire/cable/conduit, distribution and control, data communications, electro-mechanical and energy solutions. With over 300 employees, United is headquartered in New Castle, Delaware with locations throughout Delaware, Pennsylvania, Maryland, New Jersey, and Virginia
Summary/Objective
This position generates gross profit dollars through the sale of lighting and control products. Manages critical projects from order inception through final completion, ensuring an accurate and smooth process for the customer. The ability to coach and develop is a must to ensure the best performance possible.
Essential Functions
- Reinforce pre-determined process around how projects move through the team and identify areas of improvement within that process.
- Manage the day-to-day activities of the Project Team, establishing efficiency metrics.
- Work with HR to develop a team of employee-owners to their highest performance possible.
- Direct activities of project administrators and quotations specialists.
- Working closely with sales management on strategy and/or strategy implementation.
- Resolve customer and vendor disputes.
- Participate in annual planning process.
- Identify projects where Instant Rebate Program can be utilized.
- Work with Marketing to drive promotions.
- Work with purchasing on inventory levels for the Stock Guide to drive adequate inventory turns.
- Build positive relationships with employees, vendors, and customers.
- Participate in joint sales calls to understand customer needs.
- Work with operations regarding logistics around managing jobs.
- Conduct performance reviews annually.
- Complete time and attendance for reports.
- Market capabilities internally and externally.
- Address underperformance and develop improvement plans for underperformers.
- Conduct monthly team meetings.
- Perform other duties as obvious or assigned.
Commitment to Safety
- Adhere to all United Electric health, safety, and environmental policies.
- Act in a safe and positive manner always, ensure that those around you do not put themselves or others at risk. Your personal safety is your responsibility.
- Complete an accident/Incident report for any safety and/or health infractions that occur or is witnessed.
Qualifications
- Experience in effective conflict resolution fast paced environments.
- A record of successful employee development
- Proficient in multitasking and strong attention to detail
- Customer/Client focused
- Excellent interpersonal and communication skills.
- Professional phone manners
- Excellent organizational and time management skills
- Ability to work well under pressure
- Working knowledge of Microsoft Office (Word, Excel, Outlook)
- Associates and/or bachelor’s degree preferred
- High School Diploma required
Compensation and Benefits:
- Health, Dental, and Vision Insurance
- Disability Insurance and Life Insurance
- 401(K) and Stock Ownership
- Paid Vacation and holidays
- Educational Benefits
- Wellness Programs
- Work/Life Balance
We are an equal employment opportunity employer.