What are the responsibilities and job description for the Resolutions (Claims) Operations Intern position at United Educators?
ABOUT UE:
United Educators (UE) is a member-owned liability insurer serving K-12 schools, colleges and universities across the United States, with a focus on long-term partnerships. Guided by our mission to support education, we provide exceptional claims support, customized coverage and relevant risk management resources. At UE, you will join a collaborative, mission-driven team committed to delivering flexible insurance solutions, exceptional service and measurable value to our members.
Are you interested in exploring the operational side of an in-house legal operations team? Do you want to learn how a multi-disciplinary operations team helps set the stage for claim and litigation management? Do you want to understand the stages of an insurance claim’s lifecycle and ways to improve service delivery for our educational institution members? Are you intrigued by the possibility of exploring how to harness data to improve how claim decisions are made?
UE provides liability insurance and risk management services to almost 1,600 members representing K-12 schools, colleges, and universities throughout the United States. Our Resolutions Department partners with outside law firms to resolve claims and the Resolutions Operations team helps to ensure smooth workflow throughout the claim resolution process from a financial, technological and strategic planning perspective.
United Educators (UE) is now accepting applications for a 2026 summer intern in our Resolutions Operations Department. This year’s program will run from June 1, 2026 through August 2026. The UE Summer Internship Program is designed to provide students with meaningful work experience within the insurance industry and provide UE with a diverse group of talented individuals for future long-term career opportunities. As a UE intern in the Resolutions Operations Department, you will support projects and operational activities for the Resolutions department including end-to-end department business process mapping, planning and preparation for technology projects, information security and data governance, claim quality assessment, best practices for vendor management and claim expense and outcome trend analysis.
Qualifications:
- Professional, adaptable, and congenial attitude
- Strong analytical, technical and problem-solving skills
- Ability to work collaboratively in a team environment and independently
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Teams, Sharepoint)
- Excellent verbal and written communication skills with strong customer service and interpersonal skills
Requirements:
- Current enrollment in Bachelor’s degree program
- Professional, adaptable and positive attitude
- Strong research, analytical and time management skills
- Interest in the insurance, legal and/or claim industries
- Excellent verbal and written communication skills
- Comfortable performing in a hybrid team environment working both independently and collaboratively
Benefits:
- Paid internship position
- Transportation benefits
- Hybrid schedule - employees work in our office 2-3 days per week
- Inclusive and supportive culture that embraces diverse ideas and opinions
The below hourly range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
Hourly Range: $24 USD - $24 USD
Salary : $24