HIM Assistant

Why join UCS?

Since 1958, United Counseling Service (UCS) has been dedicated to providing exceptional care and support to individuals and families in our community. Through a wide range of programs, services, and educational opportunities, we strive to meet the diverse needs of those we serve. Our team includes professionals from various fields, including administration, clinical services, nursing, education, case management, psychiatry, and direct support, working across 17 facilities throughout Bennington County.

As a proud affiliate of Vermont Care Partners—a statewide network of 16 non-profit community-based agencies—we deliver comprehensive mental health, substance use, and intellectual and developmental services across Vermont. We are currently seeking compassionate, motivated team players to join us in making a positive impact and building a stronger community.

UCS Offers Generous Benefits

• Competitive pay
• Generous paid time off
• Medical, dental, and vision insurance
• Retirement plan with employer match
• Employer paid life insurance
• Employer paid short term and long-term disability insurance
• Employee Assistance Program
• Career development opportunities
• Free clinical supervision towards licensure
• Loan repayment and tuition assistance program
• Award winning worksite wellness program
• An inclusive workplace supported by an active Diversity, Equity, Inclusion, and Belonging committee.
• Rewarding experience making a difference in the community.

We believe a dynamic and inclusive workforce will strengthen our organization and enhance the services we provide. Therefore, it is our goal to hire a diverse workforce and cultivate a culture where our employees feel accepted and included, hold a valued place within our organization and are equally able to contribute to their fullest extent, assisting in fulfilling our mission of building a stronger community.

The Health Information Management (HIM) Assistant plays a vital role in supporting the daily operations of the Health Information Management department. This position involves assisting with the organization, maintenance, and protection of client health records, ensuring accuracy and confidentiality. The HIM Assistant is responsible for clerical tasks, data entry, record retrieval, and supporting the department’s compliance with legal and regulatory requirements.

MAJOR RESPONSIBILITIES:
RECORD MANAGEMENT:

• Assist with the organization, filing, and storage of client health records, both electronic and paper-based.
• Retrieve, and deliver health records as requested by healthcare providers, clients, and other authorized personnel and tracks them.
• Prepare records for scanning and ensure proper indexing and quality control.

DATA ENTRY AND MAINTENANCE:

• Enter client information into electronic health record (EHR) systems accurately and promptly.
• Update and correct client data as needed, ensuring data integrity and accuracy.
• Management of help desk tickets, ensuring timely and effective resolution of issues while identifying and escalating complex or unresolved issues to higher-level technical teams as necessary.

COMPLIANCE AND CONFIDENTIALITY:

• Adhere to HIPAA and other regulations related to the privacy and security of client health information.
• Assist in processing release of information requests in compliance with legal and organizational policies.

CLERICAL SUPPORT:

• Perform general office duties, including answering phones, responding to emails, and managing correspondence.
• Support the HIM team with special projects and audits as needed.

COMMUNICATION AND COLLABORATION:

• Work closely with other HIM staff, healthcare providers, and administrative personnel to support efficient operations.
• Provide exceptional customer service by communicating clearly and professionally with clients, families, healthcare providers, and staff.
• Participate in department meetings and contribute to process improvement initiatives.

REQUIRED QUALIFICATIONS:

• High school diploma or equivalent required. An Associate’s degree in Health Information Management or a related field is a plus.
• Previous experience in a healthcare setting or administrative role preferred.
• Valid Driver’s License

PI2abfd3ffe084-25404-37406250