What are the responsibilities and job description for the Mobile Crisis Response Specialist position at United Community Solutions, LLC?
Full Job Description
We don’t just have a mission statement…we have a mission!
United Community Solutions, goals have always been providing the best possible behavioral health services to the community while creating a supportive work atmosphere for our staff!
United Community Solutions, we realize the strength of our practice is our exceptional staff. We support our clinicians in building a thriving and profitable caseload upon a culture of values of innovation, professionalism, and healthy work/life balance. We are currently seeking qualified individuals who are certified with Mobile Crisis and willing to work a fast paced environment. We have opening for both Mobile Crisis and Community Stabilization programs.
Position Responsibilities:
- We are seeking Mobile Crisis Response Specialists to join our Crisis Response Team
- In this role, you will provide on-site crisis stabilization, suicide prevention, de-escalation, and connection to follow-up care for individuals of all ages experiencing a mental health or behavioral crisis
- You will work in the community, traveling to homes, schools, public spaces, and other locations to assess risk, stabilize crises, and develop safety plans
- Respond rapidly to crisis calls in community settings
- Conduct risk assessments for self-harm, harm to others, and other safety concerns
- Provide trauma-informed crisis stabilization and intervention
- Collaborate with law enforcement, hospitals, and community agencies
- Develop safety and wellness plans tailored to each individual’s needs
- Complete accurate clinical documentation within required timelines
Qualifications:
- Master’s degree in Counseling, Social Work, Psychology, Human Services, or related field
- LPC, LCSW, LMHP-E, LMHP-R, or QMHP eligibility in Virginia
- At least 1 year of experience working with individuals with intellectual/developmental disabilities (ID/DD)
- Valid driver’s license, reliable transportation, and proof of insurance
- Ability to pass a Virginia state background check and drug screening
- Willingness to work evenings, weekends, holidays, and on-call rotations
- Calm and professional under pressure
- Strong communication and active listening skills
- Ability to make quick, sound decisions in high-stress situations
- Cultural competence and empathy for diverse populations
Preferred Qualifications
- Experience in mobile crisis, or emergency mental health services
- Training in trauma-informed care, crisis negotiation, and suicide intervention
Skills & Attributes
- Calm and professional under pressure
- Strong communication and active listening skills
- Ability to make quick, sound decisions in high-stress situations
- Cultural competence and empathy for diverse populations
Location: Hampton Roads, VA - Serving Norfolk, Virginia Beach, Chesapeake, Portsmouth, Suffolk, Newport News, Hampton, and surrounding areas
Job Types: Full-time, Part-time
Pay: $30.00 - $60.00 per hour
Work Location: In person
Salary : $30 - $60