What are the responsibilities and job description for the Nurse Home Visitor - RN position at United Community Action Network?
Full-time / Flexible Schedule Monday through Friday
Public Health Nurse Home Visitors are responsible for providing comprehensive community health-nursing services through home visits to high risk pregnant women, infants, children and youth in accordance with program goals, objectives and protocols.
ESSENTIAL FUNCTIONS OF THE POSITION:
The essential functions of this position require prioritizing and completing all assigned tasks in a timely and efficient manner, adjusting for changing priorities and availability of resources, and demonstrating initiative in identifying additional job-related tasks to be completed when time permits. These duties are a representative example of position expectations. Actual duties assigned may vary and change depending on the business needs of the department and the agency.
- Provides skilled public health nurse services at home or other community settings to medically high risk pregnant women, infants, children and youth with health risks or special needs.
- Uses professional nurse processes to develop family-centered plans of care to meet multiple, complex health needs and goals of population served.
- Provides health education and referrals appropriate to risk criteria identified for the client. Develops and maintains familiarity and knowledge of community resources and uses them appropriately to support client needs. Acts as a health advocate for/with families by collaborating with community agencies and promoting interagency coordination on behalf of and with the client.
- Maintains accurate, complete and confidential records that reflect assessment, services and outcomes while meeting established deadlines. Enters data in a timely way into the current data base or other data base required by public health established protocols.
- Participates in regular staff meetings, case conferences with Supervisor, reflective supervision, in-service training, formal training and other community meetings, as appropriate. Represent agency/program to the public; may provide presentations on nurse home visiting services.
- Respect the confidentiality of information about program participants, children and families, staff and personnel issues and agency operations. Report and document incidents of suspected child abuse and neglect to DHS and Supervisor within 24 hours of incident.
- Position requires ability to drive to and from community locations to provide these services and occasional travel for trainings and conferences.
- Provide consistent and sustained positive and measurable customer service experiences for internal and external customers resulting in increased customer/client satisfaction, effective dispute and conflict resolution, and positive public reviews.
- Provide exceptional and measurable customer service to internal and external customers with timely and accurate responses to their inquiries and concerns. Exercise tact, courtesy, and diplomacy when interacting with clients, contractors, vendors and others with whom we may work while enhancing the Company’s public image at all times. Respond to all inquiries for information respectfully without regard to the inquirer’s position, status, or demographic and in a manner that conveys understanding, acceptance and support for UCAN’s programs and objectives.
- Communicate in a professional, respectful and courteous manner with all employees, clients, the Board of Directors, and others with whom we may work. Contribute to a successful work group and foster a team-oriented culture through positive interactions, active listening, meaningful collaborations, and the constructive exchange of ideas.
- Drive a company vehicle in the performance of duties. Driving will be required for travel to training facilities, board meetings, events, client homes, community meetings, partner facilities, etc. and to perform other essential functions as needed.
- Complete designated job tasks, special projects and all other duties as assigned to meet team, department and agency goals while actively demonstrating accountability, high levels of employee engagement, and responsibility for achieving desired outcomes and measurable results.