Staff Representative - Cargo Warehouse Compliance

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Description

We’re not just in the business of transporting people. We’re also in the business of moving cargo. As a major provider of air freight services, our Cargo team transports everyday electronics and automotive parts, to perishable goods, life-saving organs, vaccines and even baby formula. And in turn, we help keep businesses, communities, and global economies running. With so many career options – from Marketing to Finance, Logistics to Data Analytics, and more – you can build a career within a career and gain exposure to so many areas of our airline’s important role in the global supply chain. Join our team and watch your uniquely United career journey unfold.

Job Overview And Responsibilities

The Staff Representative - Cargo Warehouse Compliance serves as operational support for critical cargo systems including inhouse system, CHAMPS, and other platforms essential to cargo operations. This role acts as the primary point of contact for all operational customs-related matters and proactively drives field compliance with applicable customs import and export standards through strategic data analysis and operational oversight and auditing.

• Customs Compliance Support:
• Identify and address local operational customs compliance risks.
• Resolve immediate operational customs compliance issues through data analysis.
• Identify systemic customs compliance concerns and resolve and/or escalate to cargo leadership for immediate action.
• Support customs compliance initiatives by participating in industry meetings, monitoring regulatory developments, and assisting with permitting and other regulatory requirements as assigned
• Cargo Handling System Frontline Support:
• Provide frontline support for key operational systems including inhouse system, CHAMPS, and future cargo handling systems.
• Support operational leaders in the identification of continuous improvement opportunities for current and future Ground Handling Systems (GHS).
• Drive Ground Handler improvements through coordination and active engagement with key leaders and SMEs.
• Cargo Quality Control:
• Assist in the preparation of system audits based on analytical prioritization.
• Identify and analyze pertinent data to support the team in determining the prioritization, relevance, and actions for auditing cargo locations worldwide.
• Drive system compliance and operational safety standards.
  

NOTE: This position provides a hybrid work arrangement including approximately 50% of the time spent working onsite at our Chicago office location and 50% remotely.

Qualifications

What’s needed to succeed (Minimum Qualifications):

• High School diploma plus 2 years of relevant work experience
• Experience in Cargo Operations, Warehouse Management, Logistics or related field
• Must be a US or naturalized US citizen (due to essential functions of this role including accessing data contained in the DHS website, the United States government and Department of Homeland Security require the individual in this role to be a US citizen or naturalized US citizen).
• Knowledge of cargo, freight, warehouse, logistics operations
• Knowledge of cargo customs regulations and compliance standards
• Strong communication skills across multiple formats (verbal, written, presentation)
• Ability to interpret technical documents and regulatory requirements
• Proficiency in Microsoft Office Suite applications
• Data management and data analysis skills
• Ability to travel internationally and domestically 30-50% of the time
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position
  
  

What will help you propel from the pack (Preferred Qualifications):

• Bachelor's degree in Aviation, Safety, Logistics Management or related field
• IATA/US Airline Dangerous Goods Certification
• 1 years of experience in Cargo Customs Entry and Management
• 1 years of experience in Cargo/Logistics Operational Audit
• 2 years of experience in Cargo/Logistics Customs Compliance
• Experience interpreting US Customs and Border Protection (CBP) standards
• Knowledge of US and International Customs processes and procedures
• Knowledge of Operational Cargo Auditing methodologies
• Expert knowledge in cargo warehouse operations
• Ability to retrieve and process data from internal systems
• Ability to provide systems troubleshooting and user support
  
  

The base pay range for this role is $66,500.00 to $86,616.00.

The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com