What are the responsibilities and job description for the Intake Supervisor - Clinical Services position at Unison Health?
Why Join Unison Health?
Unison Health provides a mission-driven work environment focused on staff support, professional growth, and work-life balance. We are committed to helping our employees thrive while making a lasting difference in the lives of children and families. For over 50 years, Unison Health has proudly supported individuals, families, and communities across Ohio. From behavioral health and substance abuse treatment to primary healthcare, we are dedicated to our mission: Making Lives Better.
Benefits:
- Starting Salary: $70,000 per year
- Paid Time Off (PTO) Starting at 16 Days/Year
- Medical with federal minimum deductibles
- Dental and vision coverage
- Retirement planning and employer contribution
- Apply to Hear More!
Position Summary:
This is a management position responsible for planning, directing, and supervising intake care coordination as established under OhioRISE CME Manual. Services are coordinated with both internal and external providers as appropriate. This position is responsible for the supervision of staff as assigned and follows all policies/procedures set forth by the program, agency, Aetna policy. This position provides services to clients as needed.
Key Responsibilities & Role Highlights:
- Provide leadership, supervision, coaching, and performance management for assigned staff.
- Oversee hiring, scheduling, timekeeping, productivity, and staff coverage needs.
- Ensure quality clinical operations, timely documentation, and compliance with agency standards.
- Maintain program compliance with ODM, Aetna, Joint Commission, and other regulatory requirements.
- Monitor referrals, member eligibility, reporting, and program performance metrics.
- Build and maintain strong partnerships with Aetna, community agencies, and referral sources.
- Stay current on policies, licensure, training requirements, and communicate updates to staff.
Education & Experience Requirements:
- Bachelor’s or Master's Degree in social work or related field is preferred.
- At least three years' experience in a clinical position which includes behavioral health experience is required.
- Previous Supervisory experience is required.
- CPR certification required within 90 days of hire
- CPI certification required within 90 days of hire
- Strong knowledge of mental illness and chronic physical health conditions in individuals with serious mental illness
- Working knowledge of substance abuse issues and recovery principles
- Understanding of mental health and substance abuse laws and regulations
- Excellent leadership, communication, and relationship-building skills
- Ability to work flexible hours (including evenings/weekends/holidays) and travel between multiple locations
Unison Health is an Equal Opportunity Employer (EOE).
Salary : $70,000