What are the responsibilities and job description for the Member Service Lead / Operations Specialist position at UNION TRADES FEDERAL CREDIT UNION?
Overview
The Member Service Lead / Operations Specialist plays a key role in daily operations, strategic initiatives, and member service delivery. This position supports the manager, guides frontline staff, oversees operational accuracy, and steps into teller, head teller or loan officer duties as needed. It’s an ideal role for someone who thrives on variety, problem solving, and leadership in a member focused environment.
Key Responsibilities
Operational Leadership & Strategy
Performance & Compliance Oversight
Member Service & Branch Support
Lending Responsibilities
Associates Degree Preferred
Minimal Travel
Financial institution
Salary : $20 - $25