What are the responsibilities and job description for the Community Relations/Mascot Coordinator position at Union Omaha?
Summary:
The Community Relations/Mascot Coordinator is responsible for all community relations programs of the team/staff, initiating, scheduling and executing non-soccer events and activities related to Union Omaha Charities, and coordinating and completing all mascot appearances for Union Omaha to increase community involvement, interaction, and visibility for the organization.
Responsibilities:
- Act as team representative at community events and ensure the organization has an appropriate level of involvement at local events
- Create and cultivate partnerships with local non-profits, public schools, private schools, home schools and colleges/universities in the Omaha metro area
- Oversee all community relations-based program events during game days – including but not limited to auctions and school programs
- Coordinate player/staff appearances in the community and at games/events
- Coordinate and record hours spent on volunteer opportunities for the organization
- Coordinate speaking engagements through the Speakers Bureau
- Schedule community mascot appearances
- Complete mascot appearances at in-stadium community events as needed (non-gameday related)
- Ensure mascot is clean and schedule repairs as necessary
- Coordinate programs and events of Union Omaha Charities, the charitable organization of Union Omaha, and brainstorm new potential partners/programs/events
- Provide an energetic, engaging and interactive experience for clients and community
- Communicate effectively with all clients/potential clients, and deliver customer service that meets management expectations
- Collaborate with front office team to achieve the objectives of advertising sales, marketing, tickets, and community relations
- Oversee fulfillment of donation requests in a timely manner
- Ensure appropriate databases related to program participants and donations are maintained appropriately
- Assist Promotions/Marketing teams with theme nights/promotional materials as needed
- Manage and organize the Little Owls Program
- Other duties as assigned
Knowledge and Skill Preferences:
- Bachelor’s Degree in Sports Marketing, Business Administration, Journalism, Mass Communication or related field preferred
- Prior experience with effective customer service preferred
- Ability to solve problems quickly and give attention to details
- Ability to prioritize and manage multiple projects
- Ability to communicate easily and effectively
- Good working knowledge of computer programs including Microsoft Word, Excel, Power Point, Internet and database programs
- Previous professional mascot experience preferred
- Valid driver’s license and ability to drive for organizational business
- Ability/willingness to work varied and long hours including nights/weekends/holidays
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.