What are the responsibilities and job description for the Domestic Relations Support Caseworker position at Union County PA (County of Union - Court House)?
Job Description
Position Title: Domestic Relations Support Caseworker
Department: Domestic Relations Office
Classification Title: DRO Support Caseworker
Starting Rate: $17.84 per hour
Hours: 37.5 hours per week
Application Status: Open until filled
Position Summary
Union County is seeking a detail-oriented and customer-service-driven Domestic Relations Support Caseworker to join the Domestic Relations Office. This position is responsible for performing clerical, fiscal, and case management duties related to the establishment, enforcement, and maintenance of spousal and child support orders.
Essential Duties and Responsibilities
- Provide excellent customer service by greeting clients, answering inquiries, processing payments, and referring clients to appropriate staff or agencies.
- Enter and post payments, disburse or deposit funds, and maintain accurate payment records and documentation.
- Conduct intake interviews, process applications for support, and gather and verify employment, financial, and identification information.
- Process and manage interstate support orders in accordance with federal regulations.
- Access and utilize databases such as JNET and eCIS for case location, establishment, and enforcement.
- Supervise clients on probation or work release for support-related offenses in cooperation with correctional staff.
- Calculate and propose support amounts based on verified data; prepare financial worksheets and related documentation.
- Coordinate paternity testing, hearings, and case conferences; may collect and process genetic test samples.
- Prepare cases for court, testify as needed, and ensure proper case documentation and data entry following court actions.
- Enforce existing support orders through audits, wage attachments, liens, or contempt actions.
- Maintain case records, reconcile accounts, and prepare reports, correspondence, and other required documentation.
- Communicate effectively with clients, attorneys, court personnel, employers, and external agencies to coordinate case activities.
Minimum Qualifications
- High school diploma or GED required.
- Minimum of three (3) years of administrative, clerical, or customer service experience, or any equivalent combination of education, training, and experience.
- Strong computer and data entry skills; ability to use databases and Microsoft Office software.
- Excellent communication, organizational, and problem-solving skills.
- Ability to maintain confidentiality and exercise sound judgment.
Work Environment
This position involves primarily sedentary work with occasional light physical effort (lifting up to 10 lbs). Tasks are performed in a standard office environment without exposure to adverse conditions.
Additional Requirements
Candidates must successfully complete a drug and alcohol screening, background investigation, and reference checks prior to employment.
Union County is an Equal Opportunity Employer.
Company Description
Union County is a county in the Commonwealth of Pennsylvania. As of the 2020 census, the population was 42,681. Its county seat is Lewisburg. The county was created on March 22, 1813, from part of Northumberland County. Its name is an allusion to the federal Union.
We encourage you to review our current job postings and apply for a career with us today. A full job description and application can be obtained at www.unioncountypa.org or
picked up at the HR Office located at 155 N 15th Street, Lewisburg, PA 17837.
Union County, Pennsylvania is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Benefits
401(a) - Defined Contribution Pension Plan
Group Health and Major Medical with prescription drug coverage - County contribution 80%
- Choice of PPO or HDHP with HSA
ConnectCare3 Clinical Services
- Patient Advocacy
- Nurse Navigation
- Chronic Disease Management & Prevention
- Nutrition Education
- Tobacco Cessation
Wellness Program
Paid Time off (Vacation, Sick, Personal, Holiday)
Voluntary Benefits
- Dental
- Vision
- STD/LTD
- Life Insurance
- Accident Insurance
- Critical Illness Insurance
- Cancer Insurance
- 457 Retirement Plan
Employee Assistance Program
Employee Training and Development
Educational Assistance
Tuition Reimbursement
Salary : $18