What are the responsibilities and job description for the Social Work Program Manager (Adult Services) position at Union County, NC?
General Statement
Essential Functions
Provides input into agency planning through periodic reports and meetings.
Consults with subordinate supervisors on issues that impact on program goals, objectives, policies and the delivery of services.
Supports collaboration with service providers, foster parents, and other child placing agencies to ensure the highest quality of services is provided to the children who are served.
Responsible for modifying or changing work assignments to maintain a balanced workload among subordinate staff.
Compiles data in order to evaluate and monitor an administrative budget.
Provide on-the-job training for staff and make arrangements for staff to receive formal training when offered.
Ensures that policies and standards are followed and explains and implements changes when necessary or to meet client needs.
Monitors the work of subordinate staff through the review of reports, cases, conferences and informal discussions.
Resolves informal complaints, problems and grievances.
Issues initial oral and written warnings for disciplinary actions.
Responsible for performance evaluations, approving leave requests and making promotion recommendations.
Interviews applicants for positions supervised and make recommendations to higher level management or hiring decisions.
Performs other related duties as assigned.
Makes referrals to local law enforcement, District Attorney, Division of Child Development and Early Education, and Aftercare and Prevention.
Provides testimony in court on related CPS cases or cases subordinate staff are responsible for as necessary.
Provides updated information about Child Protective Services to people in need or seeking services.
Makes changes in work procedures to meet program demands and presents recommendations to management on issues which impact on programmatic goals, objectives and policies.
Manages a small unit budget necessary for staff administrative expenditures.
Provides on-the-job training for staff and makes arrangements for staff to receive formal training when offered.
Ensures that policies, rules and regulations are followed, and explains and implements changes when necessary.
Monitors the work of subordinate staff through case reviews, progress reports, conferences and informal discussions to assure compliance with operational standards and established policies.
Discusses problems with staff and issues initial oral warnings for disciplinary action.
Adult Services
Supervises Adult Services social workers and administrative support staff responsible for the delivery of intensive social work service to clients and their families who have serious and complicated social, economic, emotional or mental problems.
Has working knowledge of social work principles, techniques, practices, and will follow the rules and regulations set forth by the NC Division of Aging and Adult Services along with NC Adult Care Licensure Section.
Monitors the work of social work staff by reviewing case narratives, annual assessments, quarterly reviews, guardianship status reports, monthly adult care home monitoring’s, facility complaint investigations, operational standards and established policies.
Participates in client interviews to determine if abuse, self-neglect, caretaker neglect or exploitation is occurring.
Assesses all calls, letters, or office interviews that may require Adult Protective Services (APS) and/or Guardianship screening.
Maintains frequent contacts with DSS Attorney concerning Adult Protective Services and Guardianship court hearings.
Utilizes the Structured Intake Tool to screen Adult Protective Services Reports.
Provides social work guidance to ensure the safety, well-being and protection of guardianship cases are maintained.
Completes referrals to local law enforcement, District Attorney, Division of Health Service Regulation Complaint Intake Unit, Veteran Services and any other appropriate referral as needed.
Evaluates Adult Services state policies in order to ensure that any changes or actions are appropriately addressed and incorporated.
Provides supervision for emergency duty, after hours, as needed for all Adult Services program areas.
Qualifications
Education and Experience:
Licenses or Certifications:
Special Requirements:
Child Welfare Services Pre-Service Training and CWS Supervisors Training.
PREFERRED QUALIFICATIONS
Licenses or Certifications:
Supplemental Information
WORK ENVIRONMENT
INSURANCE PROGRAMS
HEALTH INSURANCE
All full-time employees and their eligible dependents can participate on the first day of the first full month of employment. You must sign up for coverage within your first 30 days of employment or wait until the annual enrollment period. Preventative Care Coverage Prescription Coverage
Health & Wellness Center available exclusively to Union County employees, spouses and dependents covered under the health plan.
DENTAL INSURANCE
All full-time employees and their eligible dependents can participate on the first day of the first full month of employment. You must sign up for coverage within your first 30 days of employment or wait until the annual enrollment period.
LIFE INSURANCE
Basic Term life Insurance in the amount of one times the annual salary is provided for all full-time and benefitted part-time employees. Additional coverage for Life Insurance (Accident, Cancer, Long Term and Short Term) is available for purchase through payroll deduction for the employee and eligible dependents.
FINANCIAL PROGRAMS
RETIREMENT
Membership in the North Carolina Local Government Employees Retirement System is a requirement for all full-time and benefitted part-time employees. Employees contribute six percent (6%) of their annual compensation before it is taxed. If you leave County service before retirement, you may withdraw your retirement contributions or elect to freeze your contributions in anticipation of future local government employment. If you have five (5) years of service, you are 100% vested in the NCLGERS.
NC401(k)
The NC401(k) supplemental retirement program is available to full-time and benefitted part-time employees. The County establishes this 401(k) account for each eligible employee and makes a five percent (5%) contribution based on biweekly earnings. Employees may elect to make voluntary contributions through payroll deduction.
457 DEFERRED COMPENSATION
The 457 Deferred Compensation program is available to all employees through payroll deduction. Deferred compensation is a voluntary investment plan to supplement retirement income and to defer taxable income.
FLEXIBLE SPENDING ACCOUNTS
Options are available to regular full-time and benefitted part-time employees who wish to use pre-tax dollars for eligible medical, pharmacy, dental, vision, and daycare expenses. The Flex Debit Card program gives you instant access to your account funds.
Health Care Spending Account - Section 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible health care expenses.
Dependent Care Spending Account - Section 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible dependent care expenses.
DIRECT DEPOSIT
Deposit of your paycheck will be made to checking or savings accounts in a bank of your choice.
TRUIST
No Overdraft Fees
$100 Negative Balance Buffer
Online and Mobile Banking with Bill Pay
LEAVE PROGRAMS
VACATION LEAVE
Vacation leave is accrued based on creditable years of service in the Local Government Employees Retirement System.
SICK LEAVE
For full-time County employees, sick leave accrues at eight (8.0) hours per month. Benefitted part-time employees accrue prorated sick leave based on a percentage of the full-time rate. Your unused sick leave balance can be applied as creditable service toward a service retirement under the guidelines of the NCLGERS.
SICK LEAVE TRANSFER FROM OTHER AGENCIES
Unused sick leave earned from another North Carolina Governmental Agency and/or entity, will be accepted and transferred to the County as follows: twelve (12) sick leave days will be transferred and added to the employees active sick leave balance after completion of six (6) months of employment. The remaining balance of sick leave documented for transfer at the time of employment will be recorded in the employees permanent personnel file. On the fifth anniversary of employment with the County, the remaining balance of transferred sick leave will be added to the employees active sick leave balance.
HOLIDAYS
There are 13 County recognized holidays (includes 3 days for Christmas) per year with 1 floating holiday available.
MILITARY LEAVE
Annual Training - 10 paid workdays granted.
Active Duty - 20 paid workdays granted.
CIVIL LEAVE
Paid leave is provided to full-time or regular part-time County employees called for jury duty or as a witness of the court for the federal or state government, or a subdivision thereof.
FAMILY & MEDICAL LEAVE ACT
Federal law provides job protection and continuation of existing paid health insurance during 12 weeks of leave, paid or unpaid, to an eligible employee for qualifying events. These events can include birth or adoption, and serious illness of an immediate family member, or of the employee.
PAID PARENTAL LEAVE
Parental Leave provides the employee paid leave for the first eight weeks of approved FML for the birth of a son or daughter, or placement with the employee of a son or daughter for adoption or foster care.
ADMINISTRATIVE LEAVE
Educational Leave is available to regular full-time and benefitted part-time employees when participating in a job-related, short course, such as an update, not to exceed ten (10) consecutive working days.
VOLUNTEER TIME OFF
Volunteer Time Off will provide employees with 16 hours of paid time per calendar year to volunteer at approved Union County community partner agencies.
OTHER PROGRAMS
EMPLOYEE ASSISTANCE PROGRAM
The Employee Assistance Program is open to all employees and their dependents. It is a confidential service provided at no cost to the employees of the County. EAP provides certified counselors who administer assessment and brief therapy to employees who want help with a variety of personal and work-related issues such as stress, parenting concerns, grief, alcohol/drug use, family problems, financial concerns, and work-related problems.
AQUATIC AND FITNESS CENTER
We believe that staying healthy is more than just exercising regularly and eating well. Individual and family discount membership and monthly dues are available to full-time and benefitted part-time employees through payroll deduction.
NATIONAL COLLEGE SAVINGS PROGRAM
The National College Savings Program is open to all employees. The Program is designed to provide certain tax advantages, encourage and facilitate saving to pay the costs of attending eligible institutions.
Salary : $94,418 - $141,627