What are the responsibilities and job description for the Customer Service Associate - Cash Handling position at Union Bank & Trust Company?
Job Summary
The Teller serves as the primary point of contact for customers and non-customers, providing outstanding customer service throughout the interaction. The role involves performing a variety of customer transactions on a daily basis, providing information, resolving issues, and seeking opportunities to strengthen the customer relationship through suggestions of other bank products and services.
Key Responsibilities:
The Teller serves as the primary point of contact for customers and non-customers, providing outstanding customer service throughout the interaction. The role involves performing a variety of customer transactions on a daily basis, providing information, resolving issues, and seeking opportunities to strengthen the customer relationship through suggestions of other bank products and services.
Key Responsibilities:
- Accept and accurately process all financial transactions.
- Maintain responsibility for cash drawer and follow proper balancing procedures.
- Work on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required.
- Provide excellent customer service by providing answers and assistance for customer questions and concerns.
- Cross sell other bank services and refer customers to other departments to help achieve goals set by management.
