What are the responsibilities and job description for the Sales and Customer Service Associate position at Runnings?
About the Role
This position involves assisting customers throughout the retail store, providing a positive shopping experience. Key responsibilities include greeting customers, processing transactions, answering questions, and maintaining store appearance.
Main Responsibilities
- Provide exceptional customer service, responding to queries and concerns.
- Operate the cash register system, processing sales and handling returns.
- Restock and face merchandise, ensuring an attractive store display.
- Assist with receiving inventory and organizing stockroom.
- Participate in cycle counts to maintain inventory accuracy.
- Answer phone calls, handling inquiries and directing calls as necessary.
- Ensure accurate cash handling and reconcile discrepancies.
- Process customer returns, following company policies.
Further Responsibilities
- Maintain a clean and organized store environment.
- Perform additional tasks as assigned by management.
