What are the responsibilities and job description for the Customer Service Representative position at Unilock?
PAVE A BRIGHTER FUTURE FOR YOURSELF!
Looking for a life-long career, with opportunities for advancement, and unmatched benefits packages?
Unilock has been North America’s premier manufacturer of concrete paving stones and retaining walls for almost 50 years. Unilock facilities are safe, and fully automated production facilities.
Duties & Responsibilities
- Demonstrate a passion for excellence with respect to treating and caring for customers while having a can-do attitude and willingness to always help
- Highly developed sense of integrity and commitment to customer satisfaction, greeting by name, creating account ownership, being responsive and timely, and displaying a caring attitude
- Strong decision making and analytical abilities
- Assist wherever needed (a team player attitude)
- Ability to arrange and coordinate shipping/transfers when needed
- Strong detail-oriented and communication/listening skills
- Perform daily office responsibilities to maintain efficient operation of the office
- Ability to communicate clearly and professionally, both verbally and in writing
- Assist with completion of special projects
- Work well in a team environment as well as individually
Requirements
- Must be enthusiastic, have a positive attitude with an outgoing personality
- Demonstrate excellent attention to detail while multi-tasking in a fast-paced environment
- Ability to perform basic math equations
- Exhibit professional and courteous etiquette in all situations
What we offer you
- Health Benefits - Effective 1st of the month following start date
- 401k Matching (after a year)
- Life Insurance, HSA & FSA plans
- Well-being Support
- Charitable Contribution Matching
- Paid Time Off
- Year-End Company-wide closure/paid time off