What are the responsibilities and job description for the Associate Manager, Process Optimization Projects position at Unilever?
Purpose of the Role
The Associate Manager, Logistics Process Optimization, Projects supports the design, documentation, and continuous improvement of standardized operational processes. This role will focus on building scalable SOPs, enabling training, and ensuring process consistency, quality, and control across multiple workstreams.
Key Responsibilities
Bonus: This position is bonus eligible.
Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.
Unilever Is An Equal Opportunity Employer/Protected Veterans/Persons With Disabilities.
For more information on your federal rights, please see Know Your Rights: Workplace Discrimination is Illegal
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.
The Associate Manager, Logistics Process Optimization, Projects supports the design, documentation, and continuous improvement of standardized operational processes. This role will focus on building scalable SOPs, enabling training, and ensuring process consistency, quality, and control across multiple workstreams.
Key Responsibilities
- Develop and maintain standard operating procedures (SOPs) using defined frameworks and templates
- Document end-to-end processes, including system interactions, inputs/outputs, and dependencies
- Build and maintain an exception catalog and map controls, validations, and escalation paths
- Create structured training materials aligned to SOPs and core processes
- Capture process defects and improvement opportunities and update documentation accordingly
- Support audit readiness and control validation to ensure compliance and documentation quality
- Partner cross-functionally to ensure alignment, accuracy, and adoption of process standards
- Bachelor’s degree required (Logistics, Supply Chain, Operations, Business, or related field)
- 2-4 years of experience in process documentation, operations, or continuous improvement
- Experience with SOP development, process mapping, or training content creation
- Strong process documentation and organization skills
- Ability to translate complex workflows into clear, structured SOPs
- High attention to detail with a strong quality and controls mindset
- Proficiency in Excel, PowerPoint, Visio, or process mapping tools
- Strong collaboration and communication skills
- Analytical mindset with focus on standardization and continuous improvement
Bonus: This position is bonus eligible.
Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.
Unilever Is An Equal Opportunity Employer/Protected Veterans/Persons With Disabilities.
For more information on your federal rights, please see Know Your Rights: Workplace Discrimination is Illegal
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.
Salary : $88,600 - $133,000