Receptionist

Unified Group Services is hiring someone to join our amazing office and customer service team!

Based in Anderson, IN

Hiring: Receptionist

Pay: Competitive pay

Schedule: This customer service position is full-time, working Monday through Friday from 8:00 a.m. to 5:00 p.m. This schedule provides regular hours with no evening or weekend shifts required.

Benefits You'll Enjoy:

• Competitive hourly pay based on experience
• Health, dental, and vision insurance
• 401(k) with company match
• Education assistance
• Employee assistance program
• PTO
• Growth opportunities
• HSA/FSA
• Life insurance
• Short- and long-term disability coverage
• Wellness programs
• Sponsored health clinic
• Company parties

Keep reading to learn more.

WHAT YOU'LL DO:

In the role of Receptionist, you will be responsible for efficiently managing a high volume of incoming calls-between 300 and 600 or more each day-working collaboratively as part of a team of four. Throughout the day, you will direct calls to the appropriate departments and representatives, ensuring prompt and courteous service. Your responsibilities will also include opening, date-stamping, sorting, and distributing incoming mail each morning. You will greet guests and visitors in a professional and welcoming manner, directing them to the correct location or contact within the organization. Additionally, you will gather, print, and sort incoming faxes and EDI documents, placing them in the appropriate folders for distribution, while maintaining an organized and efficient front desk.

OUR STORY:

Unified Group Services has been dedicated to exceptional customer care since 1996. As a full-service third-party administrator (TPA) for self-funded group health insurance plans, our mission is to serve both customers and team members. We believe outstanding service begins with a strong, supportive culture. Our approach combines innovative programs, advanced technology, and trusted partnerships to help manage healthcare costs and ensure access to excellent benefits. Every service we provide is delivered by an experienced team focused on personal attention, speed, and care. We actively train and empower every employee to uphold the principles that have guided us from the start. If you want your work to make a real difference, you'll find that opportunity at Unified Group Services.

WHO WE'RE LOOKING FOR:

• High school diploma or equivalent
• Strong language skills with proper grammar and diction
• Familiarity with basic word processing programs
• Polite, courteous, and professional phone etiquette
• Legible handwriting and attention to detail
• Ability to multitask and manage competing priorities
• Ability to open, sort, date-stamp, and distribute incoming mail
• Excellent attendance and reliability
• Willingness to attend training workshops related to customer service or computer skills

Preferred:

• Experience with basic office machinery, such as computers, fax machines, and copiers
• Medical office or insurance experience

If you are interested in the Receptionist position and meet the qualifications outlined above, we invite you to apply using our mobile-friendly application.

Must have the ability to pass a Background Check and Drug Screening.