What are the responsibilities and job description for the Quality & Cl Technician position at Unified Door and Hardware Group?
About Us
Company Overview
Unified Door & Hardware Group (UDHG) is a premier provider of commercial door, frame, and architectural hardware solutions serving customers across North America. UDHG supports a wide range of construction and architectural projects, delivering specialized expertise, professional installation, and reliable service to commercial, institutional, and multi-family markets.
As part of Foundation Building Materials (FBM), a leading construction materials distribution company, UDHG operates within a broader organization that combines scale, specialty expertise, and a customer-first mindset. Together, FBM and UDHG’s 8,000 team members are committed to operational excellence, innovation, and employee development. Following the recent acquisition of FBM by Lowe’s, the organization continues to invest in strong, forward-thinking talent to support national growth, enhance customer experience, and drive long-term success across both businesses.
Overview
Position Overview
At Unified Door & Hardware Group (UDHG), Quality & Cl Technician plays a vital role in ensuring product quality, driving continuous process improvements, and supporting efficient manufacturing operations. Performance in this role directly influences product excellence, customer satisfaction, and the company’s overall profitability.
The QA/CL Technician ensures compliance with quality standards across all stages of the production process.
Responsibilities and Qualifications
Key Responsibilities Incoming Material Quality Control- Ensure the Receiving Department inspects all incoming materials for required quality parameters upon arrival
- Confirm that quality records for incoming materials are accurately completed and maintained
- Ensure the Production Department performs hourly quality checks on all produced doors
- Confirm that hourly quality records are properly completed and maintained
- Ensure end-of-line quality checks are conducted on all finished doors according to established protocols prior to distribution
- Verify that all inspection results are accurately documented
- Digitize and store all completed quality records in designated systems
- Maintain and organize physical records in the main office archive
- Track and document materials sent to the Material Review Board (MRB) or Quality Suspension Area, including final disposition
- Collect and report data to support quality metrics and continuous improvement efforts
- Support evaluation and improvement of manufacturing processes to reduce waste and improve efficiency
- Participate in lean initiatives such as 5S and Kaizen events
- Assist in identifying opportunities for process and quality improvements
- Participate in root cause investigations for quality issues
- Assist in implementing and tracking corrective and preventive actions
- Ensure adherence to company policies, quality standards, and safety requirements
- Support internal and external audit activities as needed
- Perform other duties as assigned to support manufacturing and corporate objectives
- Photograph finished doors for specific orders prior to shipping, as required
- Support Quality and Continuous Improvement initiatives as directed by the Quality & CI Manager
- High school diploma or equivalent required; associate degree or technical certification in Quality, Manufacturing, or a related field preferred
- 1–3 years of experience in a manufacturing or quality control environment
- Basic understanding of quality standards, inspection processes, and documentation practices
- Familiarity with quality tools and concepts (e.g., inspections, non-conformance reporting, root cause analysis) preferred
- Strong attention to detail with the ability to identify defects and inconsistencies
- Ability to accurately maintain and organize both digital and physical records
- Effective communication skills and ability to collaborate with cross-functional teams
- Ability to follow standard operating procedures and work independently with minimal supervision
- Physical ability to lift, push, or move up to 60 pounds
Compensation and Benefits
Reports ToQuality & CI Manager CompensationThe listed pay range reflects the expected base rate for this position. Within the range, individual pay may vary based on experience, qualifications, and work location within state.This is a full-time position with competitive pay and benefits.- Base: $20.00 - $27.00 per hour
- Equity: This role is not eligible for equity opportunities, awards or grants
- Medical, Dental and Vision plans with leading national providers
- Health Savings Account (HSA) / Flexible Spending Account (FSA)
- Company Provided Basic Life and Accident Death & Dismemberment (AD&D)
- Voluntary Life and Accidental Death & Dismemberment (AD&D)
- Critical illness, Hospital Indemnity, Accident Coverage
- Legal Insurance Plan
- Paid Time Off (PTO) & Paid Company Holidays
- 401(k) plan with generous company match
Statements
Equal Opportunity Employer
Unified Door and Hardware Group is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all individuals. We value diversity and inclusion and are dedicated to creating a workplace where all employees feel respected and empowered. All employment decisions are made without regard to race, color, religion, sex, pregnancy (including childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability status, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, we provide reasonable accommodations to qualified individuals with disabilities to help them perform the essential functions of their job. If you need assistance or an accommodation during the application process or while employed, please contact Human Resources at Talent@myfbm.com.
Posting Period
This job will be posted for at least 5 days, starting on the initial post date reflected above.
Salary Range
Min: USD $24.00/Hr., Max: USD $27.00/Hr.Salary : $20 - $27