What are the responsibilities and job description for the Server position at Unicoi State Park & Lodge?
Summary: Under the direct supervision of the F&B Manager/Supervisor this position greets and serves the guest in accordance with standards of F&B quality, presentation and sanitation, in a gracious and professional manner.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Functions:
- Checks assigned stations prior to opening for cleanliness of tables, chairs, floor, proper table set-up.
- Performs all necessary opening and closing side-work as per side-work schedule/assignments.
- Maintains awareness of daily specials, soups, drinks and 86d items.
- Knowledgeable of all menu items, their garnish, contents and preparation methods.
- Knowledgeable to answer questions about the menu in a direct, concise way.
- Operates the point of sale (POS) equipment.
- Knowledgeable of proper beverage, liquor and wine menus and service.
- Follow all accounting procedures in the handling of all transactions.
- Follow the standards for proper service, bussing and re-setting of tables.
- Maintains their assigned areas in a clean, organized manner.
- Works closely with the kitchen to ensure guest satisfaction in presentation and quality of food.
- Works closely with bartender to ensure guest satisfaction in presentation and beverage quality.
- Follows proper service (water glasses filled, checking back with guest after serving entrée, pre-bussing, etc.).