Store Assistant

UNDERDOG Sports offers a unique position with tremendous growth potential. We've worked hard to build new stores in Peoria & Springfield unlike any other and need your help to move to the next level.

You can think of us as a hybrid sports store that delivers what Central Illinois customers need. With that hybrid approach, we need to hire someone who enjoys performing a myriad of work. You will work side-by-side with the store manager and owners to train and then move into independent management of many tasks.

• Our first must-have is a service-to-the-community attitude. UNDERDOG Sports is founded to serve customers and youth charities.
• Possess retail sporting goods customer service with finding gear that works for softball, baseball, golf, hockey, soccer, football and more. Desire to learn how to fit all gear for all sports. If you do not have strong sporting goods experience, desire to learn is key.
• Have a genuine desire to help customers more than selling. We do not have any sales quotas. We don't have sales incentives. We take great delight in selling someone a used, less-expensive model of a bat over a new one on our shelf at half the price. We honestly want to serve the needs of Central Illinois and the sales will occur as a result. You must be on board with the same attitude of helpfulness.
• Be great with kids. Use techniques of playing with them or talking with them about items in the store if they're potentially causing damage with high-strung behavior. We love kids having fun, but there may be a rare bat swinging youngster that needs some guidance.
• Boldly tackle the cleaning of gear. You won't be asked to perform any work the owners don't perform. Some days may include 80% worth of cleaning, repairing and prepping gear. We clean and disinfect all gear that comes into the store. Some goes easy and some requires scraping old crystalized gum from the bottom of a shoe or digging out pet hair from a skate.
• Can't be timid in keeping the store clean. Floors, windows, counters, shelves, parking lot and bathrooms need to stay clean. All team members work to perform these tasks. Have the attitude of constantly keeping the store looking and smelling great.
• Be ready to learn how to provide services for the gear we sell. You will be sharpening skates, regripping golf clubs, regripping bats and replacing hardware (snaps, screws and straps). Sewing skills are a plus. We will train you to provide these services.
• It helps to be a college and pro teams sports junkie. This means you have to be up to date with current events in most sports, especially during playoffs. You would also know when to put out a "W" flag, put a Cards-Cubs game on the store audio and know who's on the Masters leaderboard.
• Social media knowledge is a plus, but not required.
• It helps to have light IT skills, but is not required. Knowing how to recover from problems and how to execute backup plans when the Internet is not available is helpful.

Santa Claus or a top elf is an ideal candidate. You have to want to make gear sparkle like you're getting it ready for a family member at Christmas. Every kid deserves gear that functions well and looks good.

You may perform many tasks in some days and only staff the front counter on others. Each day truly brings the potential for a new myriad of things to do. No matter the day, you will be working for our customers to leave UNDERDOG Sports happy, having saved money but with perfectly good gear.

Job Type: Part-time

Projected Total Compensation: $17.00 - $21.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Flexible schedule

Application Question(s):

• Are you available to work any day of the week? M-F 11-6, Sat 10-5, Sun 11-3

Education:

• High school or equivalent (Required)

Experience:

• Retail sales: 1 year (Preferred)
• Passionate sports fan: 10 years (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Springfield, IL 62704 (Required)

Work Location: In person

Salary : $17 - $21