What are the responsibilities and job description for the Receptionist/Administrative Assistant position at Underdog Mechanical?
Job Summary
We are seeking a dynamic and organized Receptionist/Administrative Assistant to join our team! This vital role combines front desk responsibilities with administrative support, ensuring smooth daily operations and excellent customer service. The ideal candidate will be energetic, detail-oriented, and proficient in office management, capable of handling multiple tasks with efficiency and professionalism. Your positive attitude and strong communication skills will help create a welcoming environment for clients, visitors, and team members alike. This role is a vital part of keeping our shop moving in the right direction by keeping parts, work orders, and customers all in order.
Duties
- Greet visitors and clients warmly, providing exceptional customer service at the front desk
- Manage multi-line phone systems, directing calls accurately and professionally
- Handle data entry tasks using productivity software such as Microsoft Office, spreadsheets, and Word processing tools
- Maintain organized filing systems and manage document proofreading to ensure accuracy
- Schedule appointments, manage calendars, and coordinate meetings efficiently
- Assist with office management tasks including supply inventory, filing, and general clerical support
- Utilize QuickBooks for basic bookkeeping functions and expense tracking as needed
- Support client communication through email correspondence and phone support
- Perform administrative duties such as copying, scanning, and preparing reports with attention to detail
- Responsible of checking in customers and their vehciles when dropping off
- Scheduling drop off and pick up of customers vehciles
Experience
- Proven office management or administrative experience in a professional setting
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and productivity software
- Experience with data entry, filing systems, and clerical tasks to ensure organizational efficiency
- Familiarity with multi-line phone systems and phone etiquette to handle calls confidently
- Previous experience using QuickBooks or similar accounting software is advantageous
- Excellent organizational skills with the ability to prioritize tasks and manage time effectively
- Demonstrated customer service skills with a friendly, professional demeanor
- Technical proficiency in office equipment such as printers, scanners, and fax machines
- Basic vehcile knowledge in a repair setting
- Previous automotive or diesel parts experience is a plus
- Previous repair facility experience is a plus
Join us in creating a positive environment where your organizational talents shine! This paid position offers an exciting opportunity to develop your administrative skills while supporting a vibrant team dedicated to excellence.
Pay: $16.00 - $20.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $16 - $20