Dairy Manager

Dairy Manager – Yorktown Heights, NY

Be Part of Our Growing Yorktown Heights, NY Team!
We are actively seeking a Full-Time Dairy Manager to lead our busy Dairy Department. If you’re passionate about high-quality products, hands-on leadership, and delivering exceptional customer service, this is your opportunity to help shape our newest store’s success!

Key Responsibilities

Department Oversight:

• Monitor freezer and cooler conditions, ensuring proper temperatures, product placement, rotation, and cleanliness.

• Assess department operations and develop strategies for improvement.

• Review merchandise handling to boost productivity and maintain high-quality standards.

Customer Service:

• Address and resolve customer concerns promptly, ensuring an exceptional shopping experience.

• Communicate service issues to staff and develop solutions to maintain department excellence.

• Ensure staff follow company procedures and uphold quality service standards.

Associate Training & Development:

• Train staff on job responsibilities, product knowledge, sanitation, and customer service.

• Teach department standards, policies, and seasonal sales processes.

• Support staff growth and development within the department.

Requirements

• High school diploma or equivalent.

• Minimum of 3 years’ experience as a Dairy Manager in a fast-paced retail environment.

• Strong knowledge of grocery dairy operations including inventory, stock rotation, shelf life, staffing, training, delegation, and scheduling.

• Exceptional management and customer service skills.

• Ability to interact with customers in a friendly and professional manner.

• Fluent in English (reading, writing, speaking).

• Ability to work assigned schedules and adapt to department needs.

• Excellent communication and leadership skills.

Benefits

• MTA Transit credit

• Competitive medical, dental, vision

• 50% off lunch and 25% off in-store shopping.

• Comprehensive benefits package and more!

Working Conditions

• Frequent movement on hard surfaces; may include bending, reaching, stooping, climbing, and handling merchandise.

• Lifting up to 30 pounds; heavier items may require assistance.

• Indoor environment with occasional exposure to machinery noise, freezers, ovens, or coolers.

• Occasional contact with cleaning agents or industrial equipment necessary for job duties.