What are the responsibilities and job description for the Benefits Leave of Absence Manager position at uncc-sb?
LOA Operations 50%Oversee daily LOA operations, including case management, consulting, processing, and employee communication.Ensure consistent application of LOA policies and procedures across the organization.Lead and participate in cross-functional meetings with Benefits, Payroll, Employee Relations, Legal, Workers’ Compensation, and LOA teams to align policies, resolve issues, and drive initiatives.Maintain the Kronos LOA module, ensuring data integrity and timely transaction processing.Manage benefits billing for employees on leave, directing staff to track and complete related transactions.Administer benefits for employee/dependent deaths, as well as bereavement and community service leave programs.Monitor the HR ticketing system to ensure timely and accurate responses to LOA requests.Training and Leadership 25%Partner with the Benefits Director on strategic initiatives, policy development, documentation, and improvements.Deliver training and presentations for employees and managers on benefits programs and updates.Provide backup support to the Benefits Director when unavailable.Offer empathetic, solutions-focused guidance on complex benefit cases, balancing compliance with employee well-being.Address employee questions by interpreting benefit policies and procedures.Compliance and Reporting 10%Monitor regulatory changes and compliance to ensure adherence to federal, state, and University guidelines, HIPAA guidelines.Manage specified annual reporting requirements (e.g., bereavement, voluntary shared, parental, and bonus leave), and support Annual Personal Leave Offer, and Leave Attestation.Supervision 10%Recruit, lead, and evaluate a team of two LOA staff.Set goals, develop work plans, and monitor performance.Provide coaching, training, and motivation to staff.Foster a collaborative and positive work environment.Other Essential Duties as Assigned 5�nefit / HR related projects.