What are the responsibilities and job description for the Financial Aid Specialist position at UNC Charlotte?
General Information
Vacancy Open to
All Candidates
Employment Type
Permanent - Full-time
If time-limited, note appointment end date
Hours per week
40
Months per year
12
Position Number
000751
NC Salary Grade Equivalency
NC07
Classification Title
Student Services Specialist - Journey
Working Title
Financial Aid Specialist
Salary Range
$39,058 - $43,000
Anticipate Hiring Range
$39,058 - $43,000
FLSA Status
Non Exempt
Division
Academic Affairs
Department
Enrollment Management (Adm)
Work Unit
Financial Aid Operations
Work Schedule
8:00 am – 5:00 pm; Monday – Friday with occasional evening and weekend hours required, as necessary.
This position may be eligible for a telework schedule once onboarding into position is complete and with supervisor approval.
This position may be eligible for a telework schedule once onboarding into position is complete and with supervisor approval.
Primary Purpose of Position
The primary purpose of the Financial Aid Specialist will be:
- Manage daily, weekly, and monthly reports associated with the Office of Financial Aid involving but not limited to Federal Pell Grant, Federal TEACH Grant, and Transient Study processing.
- Import and export federal grant files to the Department of Education daily.
- Serve as the point of contact for transient study program at Charlotte, which will require adjusting aid based on final outcome of courses.
- Serve as the point of contact for the Special Rule Pell Grant, previously known as the Iraq and Afghanistan Service Grant (IASG) and the Children of Fallen Heroes (CFH) Scholarship, which will require adjusting aid based on documentation received.
- Serve as a backup for withdrawal processing, study abroad, and part of term.
- Provide financial aid counseling both on the telephone, email and in person. This will include providing information regarding financial aid policies and procedures to prospective students as well as current students, parents and other visitors.
Minimum Education/Experience
Required Minimum Qualifications:
Bachelor’s degree; or equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions.
Note: Some state job postings state you can qualify by an ‘equivalent combination of education and experience.’ If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
Bachelor’s degree; or equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions.
Note: Some state job postings state you can qualify by an ‘equivalent combination of education and experience.’ If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
Essential Job Duties
- Manage daily, weekly, and monthly reports associated with the Office of Financial Aid involving but not limited to Federal Pell Grant and Federal TEACH Grant.
- Import and export federal grant files to the Department of Education daily.
- Serve as the point of contact for Transient Study program, which will require adjusting aid based on final outcome of courses.
- Serve as a backup for withdrawal processing, study abroad, and part of term.
- Provide financial aid counseling both on the telephone, email and in person. This will include providing information regarding financial aid policies and procedures to prospective students as well as current students, parents and other visitors.
Other Work Responsibilities
- Collaborates closely with other partner offices to ensure federal compliance for transient study students and to support accurate and timely withdrawal processing.
- Performs additional responsibilities and projects as assigned.
Departmental Preferred Experience, Skills, Training/Education
- Previous experience Higher Education, preferably in Financial Aid working with federal or state regulations, financial, or student records.
- Experience with Microsoft and/or Google Suite; Intermediate skills preferred; demonstrated competency and technical proficiency.
- Effective and efficient critical thinking skills, demonstrated analytical problem solving.
- Demonstrated exceptional attention to details in high-volume environments, precision and accuracy.
- Excellent communication skills, both written and verbal.
Necessary Licenses or Certifications
Work Location
Reese
Posting date
06/02/2026
Closing date
06/16/2026
Proposed Hire Date
07/18/2026
Contact Information
Special Notes to Applicants
- The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
- The Search Committee will not contact references without first verifying permission with the finalist.
- Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
- Do not write ‘see resume’ on your application when completing the job duties section.
- UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
Salary : $39,058 - $43,000