Workforce Development Coordinator

Job Title: Workforce Development Specialist

Hiring Salary Range: $54,000 - $57,000 per year

About UMOM New Day Centers: Founded in 1964, UMOM is Arizona's largest provider of services for families experiencing homelessness. Our mission is to end family homelessness by restoring hope and rebuilding lives. With an annual operating budget of $20 million dollars, UMOM provides shelter, supportive services, and housing programs to families and individuals experiencing homelessness in Maricopa County. UMOM serves over 15,000 unique individuals across all our services annually, including those families receiving support at the Family Housing Hub, Maricopa County's family coordinated entry system.

Position Description: The Workforce Development Coordinator is responsible for integrating UMOM's employment and job training strategies to assist clients with successfully rebuilding their self-sufficiency. The WDC provides day-to-day operational oversight of UMOM's Employment Center. This position is also responsible for implementing best practices in workforce development in alignment with our housing and income-based initiatives for ending homelessness.

Essential Duties And Responsibilities

• Oversees the day-to-day operations of UMOM's Employment Center, including on-site employment support for clients from all programs, resource distribution, and employment-based workshops.
• Supervises the Employment Center Receptionist, including training, work direction, productivity and efficiency appraisal, feedback, and disciplinary action, if required.
• Serves as an ambassador of UMOM's workforce development strategy by supporting the regular implementation of employment services by program case managers, including training, and supporting case managers to establish a time-sensitive employment/income plan integrated with a client's housing plan.
• Connects case managers and clients with the resources necessary to support clients successfully obtaining and maintaining employment.
• Oversee and update the Workforce Development Sharepoint/Website with the employment center's resources, employment-based workshops, current job fairs, hiring events and current openings.
• Coordinates the transportation of off-site job fairs or hiring events.
• Assists Workforce Development Specialists in Employment Case Conferencing, as needed.
• Oversees and conducts the Job Readiness Program.
• Collaborates with the Assistant Director of Workforce Development to ensure a seamless flow of information and resources between the employment center and employers.
• Collaborates with program staff and managers to ensure the accuracy and reliability of agency data and full compliance with internal and external data standards.
• Provides reports, summaries, and documentation as needed.
  
  

Other duties as assigned by Leadership and/or Executives.

Qualifications And Competency Requirements

Experience and Education

• High School or GED Diploma, required
• Bachelor's degree, strongly preferred
• Minimum four years of professional experience in a relevant role (e.g., workforce development, homeless services, non-profits, or community-based organization positions) or a bachelor's degree, with at least three years of experience in relevant roles.
• Minimum two years of supervisory experience.
• Knowledge of the non-profit/social sector; experience working with underserved or disadvantaged populations preferred.
  
  

Computer skills

• Proficiency with Windows operating system, Microsoft Word, Excel, and Outlook
  
  

Compliance

• Valid Level One Fingerprint Clearance Card or the ability to obtain one
• Ability to clear the Central Registry Screening from the Department of Child Safety & Adult Protective Services.
• Ability to comply with and pass all required background check and drug screening requirements, including but not limited to pre-employment and random drug screening as required/requested.
• Valid AZ Driver's License and a driving record that falls within UMOM's policy
• 50/100 level of car insurance coverage.
• This is a Safety Sensitive position.
  
  

Physical activities and working conditions

The physical demands and working conditions described here are representative, but not exhaustive, of those that must be met by an employee to successfully perform the essential functions of this job.

• This position is typically performed in an interior, environmentally controlled office setting. The duties of the job require extended periods of time being stationary and manipulating a computer (keyboard, monitor, mouse), and other standard office equipment including, but not limited to printer, fax, calculator, copier, telephone and associated computer/technology peripherals.
  
  

Additional Attributes

• Willingness to embrace and actively support the unique culture and values of UMOM
• Ability to focus on the tasks and details relevant to the position and the organization, while also switching quickly between tasks
• Ability to exercise excellent independent judgment and take ownership of decisions
• Ability to think on a broad, systems-level relative to the scope of the position
• Ability to work independently and self-manage to achieve goals while being a strong team player
• Ability to organize, meet deadlines, prioritize and delegate appropriately
• Ability to cope with and embrace change, risk, and uncertainty
• Ability to develop strong relationships within a fast-paced, collaborative setting that values diverse opinions; enthusiasm for helping drive change as UMOM becomes a more data-driven organization
  
  

Work Schedule: The typical schedule for this position is Monday-Friday, on-site, normal business hours, with flexibility for occasional nights and weekends as needed to support the needs of the position and the organization.

Background Screens

This position requires the selected candidate to have the ability to obtain, maintain and possess a valid Arizona Department of Public Safety Class One Fingerprint Clearance Card (FPCC). If the selected candidate does not currently possess an FPCC, UMOM will cover the cost of obtaining a card.

In addition, all UMOM employees must pass a Central Registry Background Check (CBC) through the Department of Child Safety (DCS) and Adult Protective Services (APS).

Drug Screening

All new hires must successfully pass the required drug screening.