What are the responsibilities and job description for the Branch Administrative Assistant position at UMassFive College Federal Credit Union?
Want to be part of an organization that makes a difference? Come join our team!
The Branch Administrative Assistant is the initial contact for members and guests entering the branch. The role of the Branch Administrative Assistant is to manage the traffic flow in the branch, ensuring prompt service and assisting members with digital check-in, demonstrating self-serve technology such as the ITM, technology bar and safe deposit access as well as performing quick routine processes as volume permits.
Demonstrates knowledge of Credit Union products and various services, and actively identifies, educates and refers members on what may be most beneficial for them. The successful Branch Administrative Assistant will be outgoing and personable and able to multi-task effectively.