What are the responsibilities and job description for the Facilities Personnel Manager position at UMass Lowell?
General Summary of Position:
The Facilities Personnel Manager provides confidential broad based human resource management support to the department. The Facilities Management Personnel Manager is responsible for managing human resources functions within the Facilities Management department. Key responsibilities include overseeing the timekeeping system, supporting employees throughout their lifecycle (hiring, onboarding, performance, and offboarding), managing position descriptions, and coordinating searches for new staff. This position works closely with the university's HR team and reports directly to the Executive Director of Business Operations to ensure all processes follow university policies and support departmental needs.
In addition, the Personnel Director is responsible for maintaining accurate employee records and generating reports to support planning and compliance. The role includes coordinating updates to job descriptions, helping manage organizational structure, and ensuring effective communication between Facilities Management and other university departments. Strong organizational and communication skills are essential for success in this position.
Minimum Qualifications (Required):
- Bachelor's Degree in business, finance, HR or related subject or equivalent experience working in HR and 7 years related business experience; or Associates Degree in business, finance, Human Resources or related subject and 10 years related business experience or a High School diploma/or GED or equivalent and 12 years directly related business experience
- Above experience includes 5 years of experience working in Human Resources or similar office on a full time basis with progressive knowledge of related human resources functions
- Proven ability to maintain professional and productive relationships with a wide range of internal and external customers
- Proven experience gathering and analyzing data, determine applicability, and draw appropriate conclusions
- Proven experience maintaining accurate records and generating corresponding reports
- Ability to assess work priorities, arrange work accordingly, and meet deadlines
- Experience managing job searches and on-boarding employees
- Strong working knowledge of Microsoft Office suite of programs, including Word, Excel, PowerPoint, Outlook
- Ability to understand and follow complex oral and written instructions
- Ability to work independently on regular tasks and on special projects when assigned
- Proven experience working with confidential communications while maintaining a high level of professionalism
- Proven experience providing excellent customer service and to be attentive to the diverse needs of those using HR services
- Ability to multi-task and to work effectively with frequent interruptions
- Working knowledge of federal and state laws impacting personnel
Additional Considerations:
- Experience in Kronos/UKG Timekeeping systems or similar
- Experience in HR Direct or similar
- HR Certification (PHR, SHRM-CP)
- Experience in higher education human resources management
- Experience assisting in HR matters in a union environment
- Experience in FMLA and other leaves
Special Instructions to Applicants:
Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received.
This is a Non-Unit, Professional position, Grade P18.
Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process.
The University of Massachusetts President's Office welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
