What are the responsibilities and job description for the Audio Visual Field Engineer position at Ultimate Technologies Group?
The Company
Ultimate Technologies Group (UTG) has been ranked by its people as a Best Place to Work for each year it has been in business. This year marks the 7th year in a row, and the first time UTG made it to the top of the list as the #1 Best Place to Work in Indiana for Small & Medium sized companies. Headquartered in Fishers, IN (just north of Indianapolis), UTG is a service-focused commercial audio-visual and information technology services company that provides global virtual communication and collaboration solutions. UTG designs, installs and services its clients wherever they are in the world.
We are a super-fast-growth company that hires the best talent - a mix of high technical and interpersonal skills. Our team members receive stock ownership, above-market pay, comprehensive benefits including medical, dental, 401K with match, and the opportunity for extensive personal and professional growth. Visit us at https://www.linkedin.com/company/ultimatetechgroup/
The Role
We are seeking a skilled and motivated Audio-Visual Field Engineer to join our dynamic team. The ideal candidate will have proficiency in basic to intermediate level programming, advanced level commissioning, and troubleshooting of AV systems. This position requires a high degree of technical expertise, as well as excellent problem-solving and communication skills.
Responsibilities
Must-Haves
Ultimate Technologies Group (UTG) has been ranked by its people as a Best Place to Work for each year it has been in business. This year marks the 7th year in a row, and the first time UTG made it to the top of the list as the #1 Best Place to Work in Indiana for Small & Medium sized companies. Headquartered in Fishers, IN (just north of Indianapolis), UTG is a service-focused commercial audio-visual and information technology services company that provides global virtual communication and collaboration solutions. UTG designs, installs and services its clients wherever they are in the world.
We are a super-fast-growth company that hires the best talent - a mix of high technical and interpersonal skills. Our team members receive stock ownership, above-market pay, comprehensive benefits including medical, dental, 401K with match, and the opportunity for extensive personal and professional growth. Visit us at https://www.linkedin.com/company/ultimatetechgroup/
The Role
We are seeking a skilled and motivated Audio-Visual Field Engineer to join our dynamic team. The ideal candidate will have proficiency in basic to intermediate level programming, advanced level commissioning, and troubleshooting of AV systems. This position requires a high degree of technical expertise, as well as excellent problem-solving and communication skills.
Responsibilities
- Team Leadership: Lead and mentor a team of audio-visual technicians, fostering a collaborative and productive work environment.
- Installation and Configuration: Install, configure, and maintain audio-visual equipment, including projectors, displays, sound systems, and control systems.
- Commissioning: Perform advanced level commissioning of AV systems to ensure optimal performance and integration with other systems.
- Programming: Develop and troubleshoot control system programs and scripts at a basic to intermediate level.
- Troubleshooting: Diagnose and resolve technical issues related to AV systems, including hardware and software problems.
- Customer Support: Provide on-site support and training to clients, ensuring they can effectively use and maintain their AV systems, as needed.
- Documentation: Create and update technical documentation, including system diagrams, user manuals, and service reports.
- Collaboration: Work closely with project managers, designers, and other engineers to deliver high-quality AV solutions.
- Compliance: Ensure all installations and configurations comply with industry standards and safety regulations.
Must-Haves
- Bachelor’s degree (Electrical Engineering, Computer Science, or a related field preferred), or equivalent work experience.
- Minimum 3 years' experience in the AV industry, with a focus on field engineering
- Proficiency in intermediate level programming (e.g., Biamp, Crestron, QSYS / QSC, Extron)
- Advanced knowledge of AV system commissioning and troubleshooting
- Familiarity with networking principles and protocols
- Experience with AV-over-IP technologies
- Willingness to Travel to Client Sites
- Able to Regularly Lift 50 Pounds
- CTS Certification (CTS, CTS-D, CTS-I, or Similar)
- Familiarity with unified communications (UC) and video conferencing
- Other Crestron and Biamp Certifications
- Rigging Experience
- Electrical Experience
- Problem-solving
- Communication
- Cross-function Collaboration
- Ability to work independently or as a team