Service Coordinator

We're hiring on behalf of a stable, growing client in East Davie, FL seeking a dependable and detail‑oriented Service Administrator. This is a full‑time, on‑site role with a consistent schedule and great work‑life balance, supporting high‑volume service operations and daily coordination with subcontractors.

About the Role

You'll support service requests for commercial accounts, including answering calls, entering detailed work orders, and coordinating with the service manager and team. The environment is casual, fast‑paced, and highly collaborative. You'll also cross‑train on billing to serve as backup when needed. Success in this role requires strong focus, accuracy, professionalism, and the ability to manage high volumes without getting overwhelmed.

Key Responsibilities

• Answer incoming calls regarding service needs (e.g., lighting, flooring, repair requests)
• Create and process work orders with accurate, high‑volume data entry
• Coordinate updates and priorities with the service manager and administrative team
• Communicate professionally with subcontractors and vendors on status and next steps
• Maintain organized records across internal systems and Microsoft Outlook / Excel
• Cross‑train on billing for the account to provide backup support when needed

This Role May Be a Great Fit If You

• Have administrative experience in construction, trades, facilities, or service coordination
• Thrive in a busy office with high call and order volume
• Are detail‑oriented, organized, and able to multitask while meeting deadlines
• Communicate confidently and professionally-especially with strong personalities
• Are focused and efficient (not overly chatty) and maintain a calm, solutions‑driven demeanor
• Value stability, growth, and working with a tenured team

Requirements / Qualifications

• Experience with service work orders and subcontractor/vendor coordination
• Intermediate proficiency in Microsoft Office Suite, especially Outlook and Excel
• Skills will be tested (including typing)
• Strong computer skills; ability to learn proprietary systems quickly
• Excellent data entry accuracy, attention to detail, and time management
• Proven ability to handle high‑volume tasks and stay organized in a fast‑paced environment
• Stable job tenure and reliable work history
• Professional communication skills; comfortable managing direct, business‑to‑business conversations
  

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.