Receptionist / Office Assistant

Job Title: Receptionist / Office Assistant

Location: Potomac, MD (Fully In-Office)

Employment Type: Full-Time

Compensation: $45,000-$55,000 annually, depending on experience

A professional services firm in Potomac, MD is seeking a reliable and detail-oriented Receptionist/Office Assistant to serve as the first point of contact for clients, visitors, and staff. This position plays a key role in maintaining a welcoming front office environment and supporting daily administrative operations across multiple departments. The ideal candidate will have strong organizational skills, excellent communication abilities, and a proactive, service-oriented attitude.

Reception & Client Services

• Greet and assist clients, guests, and vendors in a courteous and professional manner.
• Answer and direct incoming calls using a multi-line phone system.
• Maintain the reception area and conference rooms, ensuring they are clean, organized, and properly stocked throughout the day.
• Monitor daily meeting schedules and coordinate room setups and refreshments as needed.
• Escort clients to scheduled meetings and offer hospitality services.

Administrative Support

• Open and close the office daily, ensuring all workspaces are prepared or secured as appropriate.
• Sort and distribute incoming mail and faxes; manage outgoing mail and courier packages.
• Track office supply inventory and place orders with vendors such as FedEx and UPS.
• Assist with ordering, circulating, and tracking employee birthday and anniversary cards.
• Coordinate lunch orders and materials for department meetings.
• Perform data entry, scanning, and document management for administrative and legal files.
• Maintain and update contact databases, including client and marketing contact lists.

Office Coordination

• Ensure the kitchen and beverage areas are tidy and well-stocked throughout the day.
• Report building maintenance issues through the facility's online portal.
• Oversee the proper delivery and distribution of incoming packages and ensure all deliveries are logged and received by the appropriate staff member.
• Coordinate front desk coverage for breaks and support occasional after-hours meetings as needed.
  
  

• 2 years of receptionist or administrative assistant experience in a professional office environment.
• Strong working knowledge of Microsoft Office Suite (Word, Excel, Outlook).
• Excellent written and verbal communication skills, with strong attention to grammar and detail.
• Ability to multitask and prioritize duties in a fast-paced setting.
• Professional demeanor with a commitment to client service and confidentiality.
• Efficient typing speed (minimum 50 WPM) and ability to learn new office systems and software.
• Capable of lifting light office supplies or document boxes when necessary.
• Willingness to work occasional overtime with prior approval.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.