Customer Relations Representative (Field Based)

Make an Impact. Build Relationships. Drive Growth.

We are seeking a motivated, relationship-driven professional to join our client's team as a Customer Relations Representative. This is a field-based role where you'll spend most of your time meeting customers, growing your territory throughout Northern New Hampshire and Southern Maine, and making a direct impact.

Candidates must reside in Maine to be considered for this opportunity.

If you enjoy being on the move, building connections, and working independently, this could be a great fit.

What You'll Do

• Manage and grow relationships with existing customers
• Conduct regular customer check-ins and satisfaction audits
• Resolve customer issues (target: 70-80% first contact resolution)
• Visit former customers to understand issues and regain business
• Generate 10 new business leads per month
• Prospect and cold call using company-provided tools
• Spend 75-90% of your time in the field
  
  

What You Bring

• 3-5 years in the restaurant, food, or related industry
• Strong communication and relationship-building skills
• Self-starter with high energy and stamina for field work
• Comfortable with outreach and business development
• Organized, resourceful, and motivated
• Basic Microsoft Office skills
• Valid driver's license and willingness to travel regionally
  
  

Compensation & Benefits

• Salary: $65,000
• Mileage reimbursement vehicle reimbursement program eligibility
• Monthly Cell phone reimbursement
• Paid bi-weekly

Time Off

• 10 vacation days
• 48 hours sick time
• 9 paid holidays

Benefits (starting after 60 days)

• Medical, Dental, Vision (PPO MERP)
• Company-paid life insurance & disability
• Optional life & pet insurance
  
  

Why Join?

This is a high-visibility, relationship-focused role where your work directly impacts growth and customer success. You'll have the autonomy to manage your territory and the support to succeed.

Desired Skills and Experience

Manage and grow relationships with existing customers
Conduct regular customer check-ins and satisfaction audits
Resolve customer issues (target: 70-80% first contact resolution)
Visit former customers to understand issues and regain business
Generate 10 new business leads per month
Prospect and cold call using company-provided tools
Spend 75-90% of your time in the field

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.