Administrative Counselor - Cemetery Services

Job Title: Administrative Counselor - Cemetery Services

Location: Montgomery County, Maryland

Employment Type: Full-Time | Direct Hire | On-Site

Pay: $20.00-$21.00 per hour

About the Role

Ultimate Staffing is seeking compassionate, detail-oriented Administrative Counselors to join our client's dedicated team in Montgomery County. In this role, you'll provide essential support to families during one of life's most meaningful moments-arranging burial services. You'll guide families through the process with empathy, professionalism, and care, ensuring every detail is handled respectfully.

Schedule: Monday-Friday, 8:00 AM-4:30 PM, with alternating Saturdays.

What You'll Do

• Serve as the primary point of contact for families, offering guidance and reassurance throughout the burial arrangement process.
• Coordinate administrative tasks such as preparing contracts, scheduling services, and completing required documentation.
• Educate families on available options-plots, memorials, and additional services-while remaining sensitive to emotional and financial considerations.
• Partner with funeral homes, religious organizations, and other service providers to ensure seamless coordination.
• Maintain accurate records and ensure compliance with all legal and regulatory requirements.
• Provide ongoing support before, during, and after services, addressing questions with compassion and professionalism.
• Collaborate with grounds and operations teams to ensure timely preparation of burial sites.
• Assist families with pre-need planning for future arrangements.
• Help create a welcoming, supportive environment for all visitors.

What We're Looking For

• High school diploma or equivalent.
• 2 years of administrative and customer service experience, ideally in a service-focused environment.
• Exceptional interpersonal and communication skills; ability to comfort and reassure during difficult times.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks with discretion and sensitivity.
• Proficiency in Microsoft Office Suite and database management.
• Knowledge of burial processes and regulations (preferred; training provided).
• Valid driver's license required.

Why Join Them?

This is more than a job-it's an opportunity to make a meaningful impact. You'll be part of a supportive team that values empathy, professionalism, and community service. Comprehensive training and ongoing development are provided to help you succeed.

If you're looking for a career where you can truly make a difference, we invite you to apply today.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.