What are the responsibilities and job description for the Authorizations Coordinator position at Ultimate Care NY?
Ultimate Care NY, a leading provider of home health care services, is seeking an Authorizations Coordinator to join our team.
The Authorizations Coordinator will be responsible for managing all insurance authorization activities to ensure timely and accurate approval of home care services. This role requires strong attention to detail, consistent communication with internal teams and external payers, and the ability to navigate insurance requirements and documentation standards. You will play a key part in supporting continuity of care, maintaining compliance, and ensuring smooth operational workflow across the organization.
This is an exciting opportunity to contribute to the success of Ultimate Care NY by ensuring patients receive the services they need without delay.
Compensation: $25-$28/hr, based on experience.
You will:Authorization & Insurance Management
- Verify insurance eligibility and obtain prior authorizations for home care services.
- Communicate with insurance providers to secure, maintain, and troubleshoot authorizations.
- Track and manage authorization requests, including re-submissions, appeals, and delayed or denied cases.
- Stay up to date on insurance policies, billing codes, and regulatory changes.
- Maintain complete, accurate records of all authorization-related activities.
Documentation & Compliance
- Review patient records and treatment plans to ensure documentation is accurate, complete, and aligned with authorization requirements.
- Ensure compliance with all regulatory, payer, and internal standards.
Cross-Functional Collaboration
- Work closely with clinicians, case managers, and administrative staff to support timely and accurate patient care.
- Provide clear, timely updates regarding authorization status and changes.
Reporting & Operations
- Run, review, and analyze authorization and service reports to support workflow efficiency and operational decision-making.
- Identify opportunities to streamline processes and improve internal performance.
- Deliver exceptional customer service to internal teams, external partners, and patients.
- Experience in healthcare authorizations, insurance verification, or medical billing (home care experience strongly preferred).
- Proficiency with HHAeXchange or similar home care management software preferred.
- Strong attention to detail with excellent organizational skills.
- Clear, professional verbal and written communication skills.
- Ability to work independently, prioritize effectively, and manage multiple tasks.
- Proficiency with healthcare software and Microsoft Office Suite.
- Bilingual in Spanish highly preferred.
We offer the Ultimate employee perks (literally)!
- Comprehensive Health, Vision, Dental Benefits
- 401k Retirement plan Employer Match
- Voluntary Life, Critical Illness, Group Hospital Indemnity, Accident Insurance
- Generous paid time off, sick time more!
About Us:
Our mission is to provide and restore client dignity and independence in their homes through individualized care plans to reduce caregiver role and stress on family members while avoiding nursing homes and assisted living facilities. Ultimate Care Inc is a licensed home care provider. We offer comprehensive home care services where we lead with our hearts to deliver top-quality and empathetic care.
Why Choose Us?
At Ultimate Care, we are dedicated to fostering a people-centric culture that is pivotal for success in the contemporary home care landscape. Our unwavering commitment begins with inspiring and empowering our employees to unleash their full potential. We actively pursue avenues to cultivate a dynamic learning environment, allowing our team members to explore and nurture their passions and talents. Our goal is to facilitate holistic growth, both personally and professionally, whether within the office or beyond. Join us on this journey of empowerment and achievement!
At Ultimate Care and our affiliates, we're committed to creating a diverse, inclusive, and authentic workplace. If you're enthusiastic about the role but don't meet every qualification in the job description, we encourage you to apply. You could be the ideal candidate for this or other roles!
Ultimate Care is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law.
Ultimate Care does not accept resumes from unsolicited search firms nor recruiters.
Salary : $25 - $28