What are the responsibilities and job description for the Residential HVAC Service Technician position at Ultimate Air, Inc.?
At Ultimate Air, we're not just a heating and cooling company - we're a close-knit, family-owned business that has been proudly serving Brown, Kewaunee, and Door Counties for over 15 years. We're looking for an experienced HVAC Service Technician who is ready to join a team that values quality craftsmanship, personal growth, and a positive work environment. If you're passionate about delivering top-tier service and want to be treated like family, we'd love to hear from you!
At Ultimate Air, we're about more than just fixing HVAC systems - we're about building a lasting, supportive relationship with both our employees and customers. If you're looking for a place where you're valued, have room to grow, and are treated like family, this is the job for you.
Why Work with Us?
We believe in taking care of our team as much as we take care of our customers. When you join Ultimate Air, you can expect:
- Competitive Pay generous spiffs (earn extra for your hard work!)
- Positive, supportive team culture - we lift each other up
- Room to Grow - opportunities for advancement and career development
- Education & Training Support - certification reimbursement and paid training to help you level up
- Comprehensive Benefits:
- 100% Medical Insurance coverage for the employee
- Dental/Vision Coverage
- Simple IRA with company match (up to 3%)
- Paid Vacation & Paid Holidays
- Company vehicle, cell phone, tablet, and gas card - we make sure you're equipped for success
Competitive Compensation: $30.00 - $40.00/hr based on experience
Your Role:
As an HVAC Service Technician, you'll be responsible for maintaining and repairing a wide variety of residential heating and cooling systems. You'll provide top-quality service to our valued customers, ensuring their systems run smoothly and efficiently. You'll also have the opportunity to work with our team on utility programs and retrofit installations when needed. Your expertise will be key in providing feedback to our Service Manager and helping us continually improve.
Key Responsibilities:
- Maintain and repair residential HVAC systems to company standards
- Provide exceptional customer service and maintain a positive relationship with clients
- Troubleshoot a variety of heating, cooling, and air balancing systems
- Provide feedback to management on technical training needs, inventory, and retail pricing
- Work on retrofit installations and utility program participation as needed
- Perform work in an efficient, timely manner while ensuring high-quality results
What You Bring to the Table:
We're looking for someone with solid experience and a strong work ethic. Ideally, you'll have:
- 3 years of HVAC experience (preferred, but we'll consider all candidates with strong mechanical backgrounds)
- HVAC education or technical training (preferred)
- A clean driving record and an insurable driving history
- A positive, "can-do" attitude with a focus on customer satisfaction
- Ability to read and interpret wiring diagrams and troubleshoot HVAC systems
- Advanced customer service and problem-solving skills
- Strong understanding of sheet metal practices and air balancing techniques
- NATE Certification (a plus, but not required)
Salary : $30 - $40
