PRODUCE CLERK

Description

General Responsibilities of Produce Clerk

1. Provide excellent customer service:

· Greet and offer assistance to customers.

· Learn product locations to find products for customers throughout the store.

· Study and gain knowledge about products in the department.

· Refer customers to the appropriate employee to provide product information.

2. Stock products for the best presentation to our customers:

· Check and verify products for quality, count, and condition. Inform the manager of any problems or discrepancies.

· Handle damaged and spoiled products according to company policy.

· Keep all merchandise rotated in accordance with store policy and product code dates. Pull all out-of-date merchandise off the shelves and alert appropriate buyer.

· Follow approved procedure for receiving products, price marking (when required) and restocking to ensure quality protection, accuracy and product rotation.

· Face and front all products in assigned sections in accordance with store policy.

3. Product maintenance:

· Stack cases safely when creating a case stack. Stack cases of products so they are easily visible.

· Remove damaged, out-of-date, and spoiled products and place in a designated area according to warehouse policy.

· Verify the retail prices on incoming invoices under the direction of a supervisor and according to policy.

· Put product signs in their proper places.

· Maintain clear pathways through the aisles when stocking by working on one side.

4. Maintain a safe and clean environment:

· Stack and/or break down boxes while stocking. Frequently move empty boxes to the recycle areas to keep clear pathways.

· Sweep up debris from the aisles and walkways. Immediately mop up all water or tracked in rain and snow.

· Use safety cones to alert customers and staff.

· Clean, dust and wipe shelves, cases and products.

Requirements

Qualifications : 

To perform this job successfully, the individual must be able to perform each essential duty and responsibility in a safe and satisfactory manner; the individual must be punctual and have a good attendance record; and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

Knowledge and Skills

Minimum Education:  N/A

Minimum Experience:  N/A

Language Skills:

· Ability to speak effectively in English and extend excellent customer service customers, staff, vendors, and community members.

· Read and interpret documents in English such as procedure manuals and signage. 

· Each shift writes daily notes summaries in English. 

· Proper and professional use of the phone system.

Computer Skills:

· Sufficient computer skills that will allow use, in a proficient manner, all Company-issued software programs relating to the position. 

Reasoning Ability:

· Ability to handle multiple demands and pay attention to detail.

· Stay focused and on-task.

· Ability to follow written and verbal instructions.

Desirable Skills: 

· Knowledge or organic gardening and/or cooking.

· Ability to communicate in Spanish.