What are the responsibilities and job description for the Patient Services Coordinator/UKHC position at UK HealthCare?
Posting Details
Job Title Patient Services Coordinator/UKHC Requisition Number RE55110 Working Title Patient Services Coordinator - KYC Otolaryngology Department Name MG100: Physician Based Clinics Work Location Lexington, KY Grade Level 07 Salary Range $17.50-27.31/hour Type of Position Staff Position Time Status Full-Time Required Education
HS
Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies Required Related Experience
5 yrs
Required License/Registration/Certification
None
Physical Requirements
This position may require occasionally standing or walking with, lifting, pushing and/or pulling of objects up to 50 lbs.; regularly sitting at a computer workstation for extended periods of time performing tasks requiring repetitive motions such as typing.
Shift
Day Shift. Monday through Friday, 8:00am – 5:00pm.
Job Summary
This position is responsible for coordination of patient services which includes, but not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls.
The person in this position will need to be adept in working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience preferred. Customer service experience in healthcare preferred.
Skills / Knowledge / Abilities
MS Windows, EPIC, Telephone etiquette, customer service
Does this position have supervisory responsibilities? No Preferred Education/Experience
Prefer at least 6 months of customer service, medical office, or care coordination experience.
Deadline to Apply 07/21/2026 Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Job Title Patient Services Coordinator/UKHC Requisition Number RE55110 Working Title Patient Services Coordinator - KYC Otolaryngology Department Name MG100: Physician Based Clinics Work Location Lexington, KY Grade Level 07 Salary Range $17.50-27.31/hour Type of Position Staff Position Time Status Full-Time Required Education
HS
Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies Required Related Experience
5 yrs
Required License/Registration/Certification
None
Physical Requirements
This position may require occasionally standing or walking with, lifting, pushing and/or pulling of objects up to 50 lbs.; regularly sitting at a computer workstation for extended periods of time performing tasks requiring repetitive motions such as typing.
Shift
Day Shift. Monday through Friday, 8:00am – 5:00pm.
Job Summary
This position is responsible for coordination of patient services which includes, but not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls.
The person in this position will need to be adept in working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience preferred. Customer service experience in healthcare preferred.
Skills / Knowledge / Abilities
MS Windows, EPIC, Telephone etiquette, customer service
Does this position have supervisory responsibilities? No Preferred Education/Experience
Prefer at least 6 months of customer service, medical office, or care coordination experience.
Deadline to Apply 07/21/2026 Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Salary : $18 - $27