What are the responsibilities and job description for the Patient Financial Services Rep/UKHC position at UK HealthCare?
Patient Financial Services Representative is responsible for Pharmacy cash posting, follow-up, preparation and data entry of refunds for Pharmacy. The representative is expected to be familiar with Hospital and Retail Pharmacy departmental policies, plus procedures and ability to utilize all resources within the Hospital and Retail Pharmacy systems to accomplish the assigned job duties. This position will also provide customer service to patients and families to help ensure that UKHC collects sufficient cash necessary to support Healthcare operations, and participate in unit and Enterprise activities to improve efficiency, quality, safety, and patient satisfaction.