What are the responsibilities and job description for the PBX Front Desk Reception position at UHS?
Mesilla Valley Hospital has been in operation since 1987, serving those in need of treatment for a variety of psychiatric and substance abuse issues. Mesilla Valley Hospital is a 120-bed facility, providing access to quality behavioral healthcare and substance abuse treatment to residents of New Mexico, West Texas and Arizona. MVH is the leader in providing quality mental health and addiction treatment services. Our commitment to care includes developing integrated delivery systems through partnerships with medical surgical hospitals, community mental health centers, educational institutions, managed care organizations, local health professionals and agencies.
https://mesillavalleyhospital.com/
Qualifications
ESSENTIAL KNOWLEDGE / SKILLS |
Ø Good telephone public relations and communication skills. Ø Ability to communicate effectively, both verbally and non-verbally. Ø Demonstrates strong interpersonal skills, ability to interact diplomatically and to maintain a professional demeanor with physicians, the public and hospital staff at all times. Ø Maintains and respects confidentiality of patients and facility. Ø Able to work in an organized and independent manner. Ø Experience with Microsoft Word and electronic mail preferred. Ø Type 35-40 words per minute. Ø Knowledge of computer keyboard
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MINIMUM ESSENTIAL EXPERIENCE |
Ø One year PBX receptionist experience, preferably in a hospital or medical setting.
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MINIMUM ESSENTIAL EDUCATION |
Ø None.
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REQUIRED LICENSURE / CERTIFICATIONS |
Ø None
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ORK ENVIRONMENT |
Ø Ability to work with multiple telephone-lines and handle a heavy volume of calls per shift. Ø Ability to work with many interruptions. Ø Ability to work in a fast-paced environment where noise levels may fluctuate.
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