What are the responsibilities and job description for the Holiday Inn Express Silver City - Front Desk Agent position at Aimbridge Hospitality?
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
Key Skills/Responsibilities
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
The Business Travelers Hotel in Silver City Features Ideal Location. For a comfortable stay in a 100% non-smoking hotel, choose the Holiday Inn Express® hotel of Silver City, New Mexico. Our hotel's location near the Chino and Tyrone Mines, Grant County Airport (SVC), Western New Mexico University and Hwy 180 make us an ideal stop for both leisure and business travelers. From touring local mines to shopping in our Arts & Cultural District, Silver City offers a variety of attractions. You can explore the Gila National Forest, home to the Gila Cliff Dwellings National Monuments, hike through the Gila Wilderness, and take a dip in the many hot springs a favorite of our hotel's guests. In Silver City's historic downtown guests can shop and visit the galleries through these streets marked with Old West charm. Business travelers will find numerous companies like Freeport McMoRan Mining Company, Gila Regional Medical Center, and Western New Mexico University are located near this hotel in Silver City. Our business amenities include a 24-hour Business Center and a second-floor conference room with a breakout area. We go beyond other hotels in Silver City to offer service and quality amenities that exceed your expectations. Our Silver City, New Mexico hotel's staff looks forward to serving you.At our hotel, we're committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you'll find a supportive and collaborative work environment where you'll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So, if you're looking for a place where you can grow, succeed, and belong, come join us!
The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
Key Skills/Responsibilities
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
- Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
- Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
The Business Travelers Hotel in Silver City Features Ideal Location. For a comfortable stay in a 100% non-smoking hotel, choose the Holiday Inn Express® hotel of Silver City, New Mexico. Our hotel's location near the Chino and Tyrone Mines, Grant County Airport (SVC), Western New Mexico University and Hwy 180 make us an ideal stop for both leisure and business travelers. From touring local mines to shopping in our Arts & Cultural District, Silver City offers a variety of attractions. You can explore the Gila National Forest, home to the Gila Cliff Dwellings National Monuments, hike through the Gila Wilderness, and take a dip in the many hot springs a favorite of our hotel's guests. In Silver City's historic downtown guests can shop and visit the galleries through these streets marked with Old West charm. Business travelers will find numerous companies like Freeport McMoRan Mining Company, Gila Regional Medical Center, and Western New Mexico University are located near this hotel in Silver City. Our business amenities include a 24-hour Business Center and a second-floor conference room with a breakout area. We go beyond other hotels in Silver City to offer service and quality amenities that exceed your expectations. Our Silver City, New Mexico hotel's staff looks forward to serving you.At our hotel, we're committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you'll find a supportive and collaborative work environment where you'll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So, if you're looking for a place where you can grow, succeed, and belong, come join us!