CUSTOMER SERVICE REP - Front Desk

Come Join Our Team! 

Corona Regional Medical Center, Corona, Ca 

The customer service rep is responsible to query all persons entering the hospital based upon a set of standardized questions related to their current health status prior to allowing entry into the building. The screener will assure each person practices hand hygiene, and is wearing appropriate personal protective equipment, and completes the required question set. Visitors will be evaluated and directed appropriately. During non-busy times, the screener will complete other duties such as logging of patient belongings, infectious disease review and reporting, data tabulation, report generation, and other duties as assigned.

The tradition of caring that culminated in the establishment of Corona Regional Medical Center® began in 1965, with the founding of Corona Community Hospital. Since that time the hospital has changed to meet the needs of the rapidly growing community. Corona Community Hospital merged with Circle City Medical Center in 1992 and the resulting entity became Corona Regional Medical Center. The merged hospitals are now a 238-bed community hospital network comprised of a 160-bed acute care hospital and a 99-bed rehabilitation campus. It is certified by The Joint Commission, employs more than 1,250 trained healthcare workers and has a medical staff of approximately 347 physicians representing more than 40 specialties.

Benefits our include: 

• Tuition Reimbursement.
• Career development opportunities across UHS and our 300 locations!
• Diverse programming to expand your experience.
• HealthStream online learning catalogue with plenty of free CEU courses.
• Competitive Compensation & Generous Paid Time Off.
• Excellent Medical, Dental, Vision and Prescription Drug Plans.
• 401(K) with company match and discounted stock plan.
• Pet Insurance.
• SoFi Student Loan Refinancing Program · More information is available on our Benefits Guest Website: benefits.uhsguest.com 

ESSENTIAL KNOWLEDGE / SKILLS

 Good customer service and communication skills.
 Ability to adapt quickly to change in a positive manner.
 Ability to communicate effectively, both verbally and non-verbally. Positive attitude.
 Able to work in an organized and efficient manner.
 Able to use computer and Microsoft Office
 Ability to exercise initiative while remaining within job description boundaries.
 Attention to detail, accuracy and ability to maintain confidentiality.
 Must demonstrate effective interpersonal skills, oral and written communication skills in the English Language.

MINIMUM ESSENTIAL EXPERIENCE

 One year of customer service experience preferred.

MINIMUM ESSENTIAL EDUCATION

 High school diploma or equivalent
 Health care or caregiver training, preferred

EEO Statement: 

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. 

We believe that diversity and inclusion among our teammates is critical to our success. 

Avoid and Report Recruitment Scams: 

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching their skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. 

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.