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Program Secretary

UHS - Courtney Eble
Franklin, IN Full Time
POSTED ON 10/30/2025 CLOSED ON 12/23/2025

What are the responsibilities and job description for the Program Secretary position at UHS - Courtney Eble?

Program Secretary

Horizon Health is seeking a program secretary to work on our behavioral health unit at Johnson Memorial in Franklin, IN. The Program Secretary is responsible for the Behavioral Health Program’s daily administrative duties and providing assistance to the Behavioral Health Program Director. The Program Secretary also has responsibility for performing Human Resources related duties such as applicant tracking and onboarding.

Responsibilities:

  • Answers the phone, responding to all requests for information
  • Schedules Unit assessments, meetings and appointments as appropriate
  • Attends Unit and Hospital meetings as directed
  • As assigned, greets visitors, patients, and their families coming to the Unit
  • Identifies areas needing improvement and utilizes the facility performance improvement process. Actively participates in department processes as requested
  • Manages all CQI paperwork, submission, data entry, communication and audits
  • Collects required documents for PAF/On-Board processing i.e. offer letter, ARC, non-Compete (if applicable), etc. Ensures that the most current form or version is utilized
  • Liaises with hospital in obtaining general Hospital orientation scheduling, ensures all orientation is completed in a timely manner.
  • Coordinates with supervisors and corporate HR during the pre/post-employment process as it relates to employee required processes and documentation
  • Ensures new hire forms are completed/received in a timely manner, and in accordance with regulatory and policy requirements
  • Coordinates receipt of I-9 forms to meet USCIS requirements
  • Creates new hire/rehire personnel files, files employee documents, and ensures NSC HR has a copy of all appropriate documents for the employees’ corporate personnel files
  • Maintains new hire packet documents and distributes as required
  • Responds to all intake calls; records information on intake form to pass on to the Clinical Access Coordinator
  • Manages HBIPS data auditing and collection including monthly audits of patient charts (EMR) and data entry into MHO database. Reports to director any potential shortcomings found to the Program Director
  • Keeps materials organized and available with required information regarding unit activities. Such materials involve staff development, shift assignment reports, nightly chart audit, daily safety reports, SECURE training, incident reports
  • Tracks all training including Core Competencies, SECURE, HIPPA, etc.
  • Keeps current license information on file for licensed employees.
  • Inputs daily census into HorizonPlus. Enters required data into HorizonPlus system and generates monthly reports to track and trend referral, admission and discharge data. Utilizes data to complete program’s key statistical reports and generates reports as needed for the SVPO, VPCE, program director and client hospital leadership when requested
  • Utilization Review: initiates pre-certification calls for private insurance and managed Medicare and Medicaid plans. Also provides concurrent reviews throughout the patient’s stay. Tracks utilization review outcomes Manages insurance appeal process and works with hospital Denial Management Coordinator
  • Prepares payroll documents including time sheets, Verification of Hours, exemption reports, PAFs. Keeps all records organized and available to the Program Director as needed. Performs daily time clock adjustments
  • Ensures facility is safe and reports deficiencies to the Program Director

Requirements:

  • Office Experience required
  • Great organizational skills
  • Experience with insurance authorizations is a plus
  • High School Diploma or GED required
  • 1-5 years of secretary or office experience

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Work Location: In person

Salary : $18 - $22

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