What are the responsibilities and job description for the Solution Configurator 2 position at UGI Utilities, Inc?
Solution Configurator 2
Location:
Charleston, WV, US, 25304
Workplace Environment: Onsite
Company: UGI Utilities, Inc
Requisition Number: 27548
At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.
We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.
To learn more about UGI's workplace culture, sustainability efforts, and commitment to inclusivity, we invite you to visit our UGI Corporate sustainability page.
Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services!
Position Summary:
Responsible for translating the business requirements for Operational Solutions into solutions in Mirata and ancillary support applications. This includes all aspects of project work, on-going functional enhancements, troubleshooting, and vendor-provided system and/or legal changes. Collaborates on all phases of the systems development life cycle (SDLC) with a focus on the analysis, design, and development of configuration-based solutions. Must continuously maintain and develop the necessary skillsets, both technical and analytical, to enhance value-added business solutions.
This position is not remote.
Essential Functions:
- Design, build, test, validate, troubleshoot digital forms using Mirata's zero-code platform, creating responsive solutions that work across web, mobile, and tablet interfaces while implementing complex business logic without traditional programming (50% of time).
- Collaborate with business users to analyze existing processes and workflows, documenting requirements and translating them into optimized digital form configurations that meet regulatory and compliance standards (25% of time).
- Configure form integrations with enterprise systems including SAP and databases, ensuring proper data flow, validation, and security protocols while maintaining data integrity across connected platforms (20% of time).
- Provide user support and training for digital form implementations, creating documentation and assisting end users during rollouts while gathering feedback for continuous improvement (5% of time).
Knowledge, Skills and Abilities (KSAs):
- Advanced proficiency in Microsoft Office, including complex formulas, pivot tables, data analysis, and presentation design to support form development and business process documentation.
- Strong analytical and problem-solving skills with ability to understand complex business workflows, identify process improvement opportunities, and translate requirements into digital solutions.
- Technical aptitude for learning software platforms with demonstrated ability to quickly master new technologies, understand system integrations, and work with enterprise-grade applications.
- Excellent communication and stakeholder management skills to effectively collaborate with business users, gather requirements, provide training, and support change management initiatives.
- Detail-oriented approach to quality assurance with ability to thoroughly test forms, validate business logic, ensure data accuracy, and maintain compliance with regulatory requirements.
- Understanding of business process workflows and data relationships including knowledge of how forms fit into larger organizational processes and impact downstream systems.
- Customer service mindset and training abilities to support end users, create clear documentation, and facilitate smooth adoption of new digital processes across the organization.
Education:
- Bachelor's degree in Information Systems, Business Administration, Engineering, Computer Science, or related field preferred
Length of Experience:
- 0-2 years professional experience; internships and relevant project work considered
LI-Onsite
UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies.
As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
Nearest Major Market: Charleston West Virginia
