Facility Coordinator

·       First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.

·       Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.

·       Arrange and confirm recreational, dining, and business activities on behalf of the requestor.

·       Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.

·       Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.

·       Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.

·       Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.

·       Coordinate with vendors who supply services or goods to the workplace.

·       Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.

·       Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

Must-Have Skills for Hospitality Roles

·       Extensive Hospitality Experience: Demonstrated background in providing exceptional guest service in fast-paced environments

·       Professionalism: Maintains a composed and courteous demeanor under pressure

·       Hospitality Mindset: Genuine passion for creating welcoming and memorable guest experiences

·       Communication Skills: Articulate, empathetic, and confident in both verbal and written interactions

·       Meticulous Attention to Detail: Ensures accuracy and consistency in service, presentation, and documentation

·       Strong organizational skills with an inquisitive mindset

·       Ability to follow basic work routines and standards in the application of wor